Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Anna Wiercinski

Philadelphia,PA

Summary

Dynamic Financial Advisor with a proven track record at American Heritage Federal Credit Union, excelling in relationship building and analytical skills. Enhanced customer satisfaction through exceptional service and effective issue resolution. Leveraged sales expertise while fostering a collaborative team environment.

Overview

4
4
years of professional experience

Work History

Financial Advisor

American Heritage Federal Credit Union
01.2023 - 02.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Supported team members by sharing best practices to boost store performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Pro Accountant Sales Associate

The Home Depot Inc
04.2020 - 01.2023


  • Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
  • Improved budget forecasting accuracy with detailed variance analysis between actual and budgeted figures.
  • Enhanced team productivity and knowledge by leading regular training sessions on accounting best practices and software updates.
  • Assisted clients on future projects by listening and communicating with them about product availability/cost

Sales Associate

Target
04.2021 - 10.2021
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Supported team members by sharing best practices to boost store performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Franklin Towne High School
Philadelphia, PA
06.2020

Skills

  • Relationship building and management
  • Sales expertise
  • Analytical and critical thinking
  • Attention to detail
  • Insurance sales
  • Financial services

Accomplishments

    I received a Homer Award from Ted Decker (CEO) and Ann-Marie Campbell (Vice-President) for going above and beyond for my clients, and being a great team member while working at The Home Depot as a Pro Sales Associate.

Languages

Polish
Elementary

Timeline

Financial Advisor

American Heritage Federal Credit Union
01.2023 - 02.2024

Sales Associate

Target
04.2021 - 10.2021

Pro Accountant Sales Associate

The Home Depot Inc
04.2020 - 01.2023

Franklin Towne High School

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