Anna Willett
Columbus,GA
Summary
Accounting Student looking to gain more experience in the accounting and finance world; with previous jobs in the service industry.
Overview
4
4
years of professional experience
Work History
Banquet Server
Columbus Country Club
04.2022 - 12.2022
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Developed strong rapport with repeat customers, leading to increased loyalty and return business for the venue''s banquet services.
- Efficiently resolved guest complaints using excellent problem-solving skills resulting in satisfied customers who continued attending future events at the venue.
- Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained flexible work schedule to meet event needs.
- Responded to guest inquiries and requests promptly and courteously.
- Adhered to all health and safety regulations while serving food and beverages.
- Maintained clean and safe work environment.
- Assisted in maintaining the cleanliness of the establishment between banquet services
Camp Counselor
Brookstone School
06.2019 - 07.2019
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Worked with children of varying age, interest, skill, and developmental levels.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Education
Accounting
Columbus State University
Columbus, GA05.2025
Immunology
University of Alabama At Birmingham
Birmingham, AL05.2022
Skills
- Mid-College Accounting
- College Learned Business Basics
- Excel
- Customer Relations
Languages
French
Limited Working
Timeline
Banquet Server
Columbus Country Club
04.2022 - 12.2022
Camp Counselor
Brookstone School
06.2019 - 07.2019
Accounting
Columbus State University
Immunology
University of Alabama At Birmingham