Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Williams

Southaven

Summary

Dynamic and detail-oriented banking professional with extensive experience at Central Bank. Proven track record in cash handling and customer relationship development, ensuring compliance and confidentiality. Recognized for enhancing customer satisfaction through effective problem-solving and clear communication, while efficiently managing high-volume transactions. Committed to delivering exceptional service in fast-paced environments. Developed exceptional customer service and cash handling skills in financial environment. Demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking to transition into new environment where these skills can drive customer satisfaction and operational excellence.

Overview

2
2
years of professional experience

Work History

Bank Teller

Central Bank
06.2024 - 06.2025
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
  • Assisted customers with account inquiries, providing exceptional service and problem resolution.
  • Maintained compliance with bank policies and procedures, safeguarding sensitive financial information.
  • Utilized banking software to manage accounts, track transactions, and generate reports.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.

Bank Teller/CSR

Home Banking Company
06.2023 - 06.2024
  • Processed customer transactions accurately, ensuring compliance with banking regulations.
  • Assisted customers with account inquiries, enhancing overall service experience.
  • Maintained cash drawer integrity through regular balancing and reconciliation.
  • Promoted banking products to customers, increasing awareness of available services.
  • Collaborated with team members to streamline transaction procedures for efficiency.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Jr CSR

Central Bank
01.2023 - 06.2023
  • Assisted customers with inquiries and account management issues.
  • Processed transactions efficiently using banking software systems.
  • Resolved customer complaints, enhancing overall satisfaction levels.
  • Educated clients on bank products and services for informed decisions.

Education

Hardin County High School
Savannah, TN

Associate of Science - Radiology Technician

Southwest Tennessee Community College
Memphis, TN
05-2027

Skills

  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management
  • Patience and empathy
  • Customer relationship development
  • Cash counting
  • Stress tolerance

Timeline

Bank Teller

Central Bank
06.2024 - 06.2025

Bank Teller/CSR

Home Banking Company
06.2023 - 06.2024

Jr CSR

Central Bank
01.2023 - 06.2023

Hardin County High School

Associate of Science - Radiology Technician

Southwest Tennessee Community College
Anna Williams