Anna Wohldmann
Foristell,MO
Summary
Reliable and upbeat Sales Associate who is successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising and payment processing Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. A team-player who enjoys collaborating with others and completing various tasks.
Overview
5
5
years of professional experience
Work History
Sales Associate
Target
10.2020 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Adapted to working in various positions among the salesfloor including: the electronic department, the clothing and style department, and the beauty department, along with cashiering.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cashier and Guest Service Associate
Lowes
08.2020 - 10.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sales Associate
Walgreens
06.2019 - 07.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers
- Implemented effective sales strategies and maintaining a high level of product knowledge.
- Learned various skills in various positions among the salesfloor such as: printing pictures in the photo department, stocking shelves, posting advertisements among the salesfloor, and counting change at the cash register
Education
Bachelor of Arts - Psychology
University of Missouri - St Louis
St Louis, MO12.2023
Associate of Arts -
St. Charles Community College
Saint Charles, MO12.2021
Skills
- Inventory Control
- Exceptional Customer Service
- Problem-Solving Skills
- Conflict Resolution
- Teamwork and Collaboration
- Excellent People Skills
- Guest Relations
Timeline
Sales Associate
Target
10.2020 - Current
Cashier and Guest Service Associate
Lowes
08.2020 - 10.2020
Sales Associate
Walgreens
06.2019 - 07.2020
Bachelor of Arts - Psychology
University of Missouri - St Louis
Associate of Arts -
St. Charles Community College