Anna Woodruff
Columbus,OH
Summary
Dynamic and detail-oriented professional with a strong work ethic, honed at The Ohio State University. Proven ability to manage kitchen operations and train staff effectively, while excelling in multitasking and problem-solving. Recognized for fostering a positive environment and enhancing customer loyalty through exceptional service and efficient resource management.
Equipped with a detail oriented mindset, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Bartender & Servier
Pastimes Pub & Grill
09.2021 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Implemented cleanliness standards in bar area, maintaining compliance with health regulations.
- Resolved customer complaints effectively, promoting loyalty and repeat business through positive interactions.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender & Server
Chili's Restaurant
01.2021 - 08.2021
Kitchen Manager
MRE/scratched Prepared Meals
04.2018 - 08.2020
- Supervised kitchen operations to ensure compliance with health and safety regulations.
- Trained and mentored culinary staff on food preparation techniques and kitchen equipment usage.
- Developed and implemented standard operating procedures to streamline kitchen workflows.
- Managed inventory levels, ordered supplies, and minimized waste through efficient resource allocation.
- Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
Research Kitchen Manager
The Ohio State University
08.2016 - 02.2018
- Oversaw daily kitchen operations, ensuring quality and consistency in food preparation and presentation.
- Developed and implemented training programs for kitchen staff, enhancing skillsets and efficiency.
- Managed inventory control processes, reducing waste through effective stock rotation practices.
- Collaborated with vendors to source high-quality ingredients at competitive prices, optimizing cost-effectiveness.
Server
On The Border Cantina and Grill
08.2015 - 08.2016
Test Proctor and Administrator
Pearson VUE Professional Center
02.2015 - 02.2016
- Administered standardized tests, ensuring compliance with established protocols and procedures.
- Monitored candidates during examinations to maintain a secure testing environment.
- Provided technical support for test-takers using computer-based testing systems.
- Coordinated exam schedules and managed candidate check-in processes efficiently.
Lab Coordinator and Student Manager
The Ohio State University Instructional Kitchen
01.2014 - 12.2014
Education
Bachelor of Science - Hospitality Management
The Ohio State University
Columbus, OH05-2016
High School Diploma -
Gahanna Lincoln High School
Gahanna, OH05-2012
Skills
- Strong multitasking
- Exceptional Organizational Skills
- Highly reliable
- Patience and tolerance
- Complex Problem-solving
- Handling difficult customers
- Calm and composed
- Excellent Work Ethic
- Able to encourage employees and yield high results
- Detail oriented
Timeline
Bartender & Servier
Pastimes Pub & Grill
09.2021 - Current
Bartender & Server
Chili's Restaurant
01.2021 - 08.2021
Kitchen Manager
MRE/scratched Prepared Meals
04.2018 - 08.2020
Research Kitchen Manager
The Ohio State University
08.2016 - 02.2018
Server
On The Border Cantina and Grill
08.2015 - 08.2016
Test Proctor and Administrator
Pearson VUE Professional Center
02.2015 - 02.2016
Lab Coordinator and Student Manager
The Ohio State University Instructional Kitchen
01.2014 - 12.2014
Bachelor of Science - Hospitality Management
The Ohio State University
High School Diploma -
Gahanna Lincoln High School