Anna Yanchukovska

Reviewed and assessed sensitive legal and regulatory requests from European authorities, ensuring compliance with country-specific procedures and U.S. legal frameworks to facilitate informed decision-making.

• Conducted risk-based evaluations to ensure compliance with legal obligations while protecting user data and privacy
• Transcribed and analyzed complex legal documentation, including court orders and law enforcement requests, enabling accurate and policy-aligned decision-making.
• Managed internal and external inquiries, streamlining responses in accordance with team policies to enhance communication and support efficient operations.
• Supported high-priority Emergency workflows involving imminent harm scenarios, including suicide threats, school shootings, and missing persons cases

• Generated and validated customer invoices, ensuring compliance with contract terms and billing policies to support accurate revenue reporting
• Verified accurate customer account setup and invoicing within internal billing systems
• Maintained and reviewed contract documentation, ensuring accurate system records and data integrity
• Investigated and resolved billing and service discrepancies in collaboration with cross-functional teams

• Wrote and executed test cases based on user stories and product requirements
• Performed bug reproduction, validation, and fix verification in collaboration with development teams
• Conducted exploratory and regression testing across web, Android, and iOS applications
• Participated in a 6-month trusted testing cycle evaluating Google’s AI model, providing structured feedback to support product improvements