Anna Yezerova
WESTFIELD
Summary
A highly-motivated and results-driven Program Manager with extensive experience in leading teams, developing strategic plans, and overseeing housing and resettlement programs. Demonstrated expertise in project management, stakeholder engagement, and capacity building within non-profit and humanitarian sectors. Adept at navigating complex challenges, leading multi-disciplinary teams, and fostering partnerships to achieve programmatic goals. Proven track record in risk management, proposal development, and delivering measurable program outcomes.
Overview
9
9
years of professional experience
Work History
Program Manager for R&P, Housing and SOR
CWS
04.2023 - Current
- Lead the implementation of Reception and Placement (R&P), Housing, and Services for Older Refugees (SOR) programs across multiple locations.
- Supervise case managers and provide ongoing evaluation to ensure successful delivery of program objectives.
- Develop partnerships with landlords, housing authorities, and local organizations to expand housing opportunities for refugee clients.
- Spearhead the creation of training materials, templates, and workflows to streamline case management operations, increasing program efficiency.
- Collaborate with internal and external stakeholders, including public offices and community organizations, to ensure effective program implementation.
- Drive strategic initiatives to enhance client self-sufficiency and housing stability, utilizing data-driven decision-making to monitor progress and improve outcomes.
Project Manager
Vostok SOS (by USAID, BHA Acted, CARE)
08.2022 - 12.2023
- Led projects focused on creating safe spaces for women and girls affected by gender-based violence, ensuring access to legal and psychological assistance.
- Managed project budgets, timelines, and deliverables, ensuring compliance with donor requirements and optimizing resource allocation.
- Developed and wrote successful grant proposals, securing funding from international donors and organizations to expand project activities.
- Engaged in regular communication with donors to report progress, evaluate impact, and ensure continued financial support.
- Oversaw recruitment and management of multi-disciplinary teams, ensuring alignment with project goals and client needs.
- Developed project proposals, strategies, and detailed reporting for donors, securing sustained program funding.
Project Manager
Right to Protection (implemented with IRC)
05.2022 - 12.2023
- Developed comprehensive project plans, managing timelines, resources, and performance metrics for humanitarian projects.
- Led budgeting processes, ensuring effective financial management and donor compliance for all project-related activities.
- Engaged with internal teams and external partners to facilitate smooth project execution and resolve challenges.
- Wrote and submitted grant applications, successfully securing funding for programmatic activities.
- Utilized data from surveys, interviews, and focus groups to evaluate project impact and adjust strategies accordingly.
Case Manager
CWS
12.2022 - 04.2023
- Managed a diverse caseload of clients, providing comprehensive case management services, including intake, assessment, crisis intervention, and advocacy.
- Coordinated with legal services providers, social services agencies, and judicial systems to support clients in accessing benefits and resolving housing challenges.
- Assisted clients in navigating the complexities of the resettlement process, offering personalized guidance on housing, employment, and legal matters.
State Legal Expert
Ministry of Economy of Ukraine
09.2018 - 02.2022
- Advised on strategic legislative amendments to protect human rights in Ukraine’s economic sector.
- Led investigations into potential legal violations, producing detailed reports and recommendations for legislative reform.
- Conducted legal research to support policy initiatives and provide recommendations on human rights compliance.
Legal Advisor
Ministry of Infrastructure of Ukraine
01.2016 - 09.2018
- Provided expert legal guidance on infrastructure projects, overseeing legal compliance and contract management.
- Advised executive teams on proper corporate governance practices, minimizing legal exposure and liability.
Head of Legal Department
Odesa custom
04.2016 - 01.2017
- Led the legal department, overseeing legal compliance for all customs operations and managing a team of legal professionals.
- Provided legal advice on customs regulations, international trade laws, and compliance with national legislation.
- Developed and implemented strategies to ensure smooth customs processes while minimizing legal risks and violations.
Education
Master of Arts - (Social Law)
NATIONAL UNIVERSITY "ODESA LAW ACADEMY"
06.2014
Skills
- Strategic Planning & Execution
- Program & Project Management
- Stakeholder & Partnership Engagement
- Team Leadership & Development
- Data Analysis & Performance Monitoring
- Risk Analysis & Management
- Proposal & Budget Development
- Negotiation & Conflict Resolution
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
German
Full Professional
English
Full Professional
fre
Timeline
Program Manager for R&P, Housing and SOR
CWS
04.2023 - Current
Case Manager
CWS
12.2022 - 04.2023
Project Manager
Vostok SOS (by USAID, BHA Acted, CARE)
08.2022 - 12.2023
Project Manager
Right to Protection (implemented with IRC)
05.2022 - 12.2023
State Legal Expert
Ministry of Economy of Ukraine
09.2018 - 02.2022
Head of Legal Department
Odesa custom
04.2016 - 01.2017
Legal Advisor
Ministry of Infrastructure of Ukraine
01.2016 - 09.2018
Master of Arts - (Social Law)
NATIONAL UNIVERSITY "ODESA LAW ACADEMY"
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