Anna Young
Rogue River,OR
Summary
Professional and dedicated while also adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Toddler/Preschool Assistant Teacher
Lighthouse Early Learning & Legacy Academy
Grants Pass, OR
09.2024 - 07.2025
- Assisted in implementing daily lesson plans to promote children's learning and development.
- Supported classroom management by facilitating engaging activities and maintaining a positive environment.
- Collaborated with lead teachers to assess student progress and adapt instructional strategies accordingly.
- Built relationships with children, encouraging social skills and emotional growth through guided interactions.
Preschool Teacher's Assistant
YMCA Daycare
Grants Pass, OR
09.2023 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Medical Office Janitor
Southern Oregon Clean and Green
Grants Pass, OR
10.2021 - 11.2023
- Maintained cleanliness and organization of office spaces, ensuring a welcoming environment for staff and visitors.
- Operated cleaning equipment effectively and safely.
- Conducted routine inspections to identify maintenance needs, reporting issues promptly for resolution.
- Collaborated with team members to develop efficient cleaning schedules tailored to office requirements.
- Trained new staff on cleaning protocols and safety procedures, enhancing team performance and compliance.
- Exhibited excellent teamwork skills when collaborating with fellow janitorial staff members on larger-scale projects or covering shifts when needed.
Ice Cream Scooper
Baskin Robins
Grants Pass, OR
08.2022 - 05.2023
- Collaborated with team members to manage inventory levels and replenish stock as needed.
- Provided exceptional customer service by engaging with patrons and fulfilling their ice cream orders.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Maintained cleanliness of work area and equipment to ensure compliance with health regulations.
- Assisted in training new team members on scooping techniques and customer interaction standards.
Temporary Receptionist
Les Schwab Tire Center
Grants Pass, OR
03.2021 - 11.2021
- Managed front desk operations, greeting customers and directing inquiries efficiently.
- Coordinated appointment scheduling and service reminders to optimize workflow.
- Maintained accurate customer records using proprietary software systems.
- Resolved customer issues promptly, ensuring high satisfaction levels.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Grants Pass High School
Grants Pass, ORNo Degree - Marketing
Southern New Hampshire University
Hooksett, NH05-2028
Skills
- Health and safety
- Task prioritization
- Positive reinforcement
- Customer service
- First aid and CPR
- Problem-solving
- Verbal and written communication
- Phone etiquette
- Calm demeanor
- Positive and professional
- Attention to detail
- Fast learner
- Time management
- Computer skills
- Relationship building
Timeline
Toddler/Preschool Assistant Teacher
Lighthouse Early Learning & Legacy Academy
09.2024 - 07.2025
Preschool Teacher's Assistant
YMCA Daycare
09.2023 - 09.2024
Ice Cream Scooper
Baskin Robins
08.2022 - 05.2023
Medical Office Janitor
Southern Oregon Clean and Green
10.2021 - 11.2023
Temporary Receptionist
Les Schwab Tire Center
03.2021 - 11.2021
High School Diploma -
Grants Pass High School
No Degree - Marketing
Southern New Hampshire University