Anna Zak

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities.
• Supported the planning and smooth-running of events.
• Boosted fundraising efforts, securing donations through targeted campaigns.
• Participated in tasks to assist those in need.
• Participated in food drives.
• Assisted in disaster relief efforts.
• Provided emotional support and companionship to elderly in the community.
• Participated in group discussions and activities to meet different community needs.
• Educated the community/participated in discussing strategies for promoting social changes.
• Provided care for diverse groups of children within the daycare.
• Promoted language development through storytelling, songs, and engaging conversations.
• Supported children's emotional well-being by creating a nurturing and inclusive atmosphere.
• Supported creative expression of young learners with art projects designed to improve motor skills and encourage imaginative thinking.
• Enhanced children's social skills by organizing group activities and encouraging teamwork.
• Provided emotional support and guidance to children during difficult times.
• Applied behavior management techniques to enhance social interactions and emotional development.

• Formed positive relationships with regular customers.
• Set up dining room to meet or exceed hospitality and service standards.
• Worked with a diverse population.
• Adapted to unexpected situations in order to create the best possible experience for customers.
• Utilized communication skills with kitchen to deliver customer meals in timely manner.
• Balanced multiple tasks efficiently.
• Set positive tone for customer’s dining experiences.
• Resolved customer complaints promptly and professionally to maintain a positive dining experience.
• Resolved guest and employee complaints.

• Trained new servers, hosts, and bussers.
• Maintained organization and cleanliness of all front of house stations (host, bus, and server station).
• Formed positive relationships with regular customers.
• Worked with a diverse population.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, hosts, and bussers.
• Used effective communication practices for smooth operations.
• Set a positive tone for customers dining experiences.
• Resolved customer complaints promptly and professionally.
• Maintained customer satisfaction and workforce effectiveness.

*No longer at this job as the restaurant sold to new owners and was shut down for a long period of time.