Anna Agbodeshi Ototobor

· Managed social media accounts and communities by scheduling, publishing, moderating, and responding to messages, comments, and reviews, resulting in increased engagement and positive community interactions.

· Stay up-to-date with social media trends, tools, and policies to ensure the team or clients are informed of best practices and insights, resulting in improved social media strategies and increased engagement.

· Created a monthly e-newsletter using Microsoft Sway to effectively communicate departmental updates and information to stakeholders, thereby increasing engagement and awareness among department staff and external stakeholders through visually appealing and informative newsletters.

· Conducted graduate-level research, analyzed information, aggregated data, performed calculations using spreadsheet software, and supported professors, professionals, and individuals in research and administrative tasks.

· Created and curated high-quality content in various formats, including images, videos and infographics, to ensure alignment with the brand's voice, resulting in enhanced brand consistency and audience engagement.

• Developed annual pre- and post-exam training programs for invigilators to ensure their readiness and effectiveness
• Debrief feedback sessions were held after each exam to gather insights and improve future training modules, resulting in improved invigilator performance and exam administration
• Managed the issuance of examination certificates to over 500 schools, ensuring accurate and timely delivery
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
• Worked in conjunction with internal teams, schools, and examination centers to guarantee the prompt and precise delivery of examination materials, leading to more effective examination processes and fewer mistakes.
• Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.

• Implemented robust measures to safeguard the confidentiality of files and maintain the integrity of the filing system, ensuring a secure and organized data environment
• Delivering documents and reports to different departments, making sure that important information was distributed on time and accurately, encouraging communication between departments, and boosting overall productivity within the company
• Diligently coordinate schedules, arrange meetings, and efficiently distribute memos and reports
• Ensure all stakeholders stay informed about essential company news and information.
• Enhanced overall office productivity through effective staff management and coordination of daily tasks.