Anna Katarina Baltayan
Coalinga,CA
Summary
Dedicated and results-driven professional with over seven years of experience providing top-tier service, problem-solving, and operational support in diverse environments. Known for strong critical thinking, adaptability, and a commitment to continuous learning. Proven ability to efficiently manage time, lead teams, and deliver high-quality results in fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Custodian
Pleasant Valley State Prison
08.2023 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
- Developed performance evaluations for staff members, providing constructive feedback and setting clear expectations for future growth within the organization.
- Improved custodial efficiency by implementing a thorough and organized cleaning schedule.
Home Caretaker
Medicaid
10.2022 - 09.2024
- Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
- Communicated effectively with family members regarding client updates or concerns about their loved one''s wellbeing.
- Assured adherence to professional ethics guidelines while maintaining confidentiality in handling sensitive information related to clients'' personal lives.
- Demonstrated flexibility in accommodating client requests, adapting schedules, and managing the household efficiently in various situations.
- Assisted clients with daily activities such as bathing, dressing, grooming, toileting, and mobility exercises.
- Enhanced living conditions for clients through meticulous housekeeping, maintenance, and organization tasks.
Cashier/Cleaner
Jayne Travel Center
03.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Crew Member
Alia Corp. McDonald's
01.2023 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Hassan & Sons Inc.
06.2017 - 09.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.
- Streamlined inventory management processes, reducing overhead costs and improving product availability.
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Participated in regular cycle counts to confirm accuracy of inventory records.
Education
Vocational Certification - Culinary Arts
Richard N. Slawson Southeast Occupational Center
Bell, CA04-2016
High School Diploma -
Nogales Highschool
La Puente, CA05-2014
Skills
- Microsoft Dynamics 365
- Customer Service
- Punctual and Reliable
- Work Ethic and Integrity
- Responsible and Dependable
- Positive Attitude
- Compassionate Caregiving
- Emotional Support
- Training and mentoring
- Goal-Oriented
- Scheduling and calendar management
- OSHA Regulations Knowledge
Certification
- Typing Evaluator Certification, TypeQuick - 04 Jan 2024
Timeline
Custodian
Pleasant Valley State Prison
08.2023 - Current
Cashier/Cleaner
Jayne Travel Center
03.2023 - 07.2023
Crew Member
Alia Corp. McDonald's
01.2023 - 03.2023
Home Caretaker
Medicaid
10.2022 - 09.2024
Sales Associate
Hassan & Sons Inc.
06.2017 - 09.2022
- Typing Evaluator Certification, TypeQuick - 04 Jan 2024
Vocational Certification - Culinary Arts
Richard N. Slawson Southeast Occupational Center
High School Diploma -
Nogales Highschool
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