Experienced team lead with a proven track record in team building, leadership, and motivation. Skilled at fostering excellent customer relations and cultivating strong relationships. Utilizes independent decision-making and sound judgment to consistently drive positive impact on company success.
Hi, I’m
Anna B. Cohen
Data Specialist
Downriver,USA
Summary
Overview
6
years of professional experience
3
Certification
Work History
Gleaners Community Food Bank
Advancement Donor Data Specialist
10.2021 - Current
Job overview
- Proficiently manage data import and manual entry task for 4 gift types, new donor acquisitions, and recurring gifts using Blackbaud Raiser’s Edge software
- Conducted regular data quality checks, implemented 5+ change requests daily, and ran data enhancements to ensure up-to-date donor and gift information was accurate
- Retrieve & Expurgate 20+ financial documentation for pledges, grants, and large donations for attaching to file
- Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management.
CheckALT
Remittance Specialist
05.2021 - 10.2021
Job overview
- Reviewed 30+ postings, and financial documents for correct entry, balancing and proper coding
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Collected, arranged, and input information into financial database system.
PROCTOR FINANCIAL
Loss Drafts Clerk
05.2019 - 04.2021
Job overview
- Corresponded with lenders, contractors, and borrowers to inform them of updates to their property
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed daily incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Gleaners Community Food Bank
Non-Profit (Seasonal) Donor Data Entry Processor
11.2018 - 01.2019
Job overview
- Assisted with seasonal telethon donations & gift processing by way of Nation Builder
- Supported internal departments by processing data and allocating information to proper web/media dept's
- Compiled data and reviewed information for accuracy prior to input using Nation Builder and Raiser's Edge
- Demonstrated flexibility in adapting to diverse company software systems while maintaining high levels of proficiency in each platform used for data entry tasks.
Education
Ashford UniversityOnline
Bachelor of Arts from Public Relations And Marketing
05-2025
University Overview
Kalamazoo Valley Community CollegeKalamazoo, MI
Associate of Applied Science from Graphic Design
06.2008
University Overview
Skills
- ETL development
- Typing proficiency
- Phone Etiquette
- Data Mining
- Multitasking Abilities
- Critical Thinking
- Adaptability
- Scheduling
- Recordkeeping strengths
- Customer consulting
- Banking operations support
- Team building
Certification
- Certified Data Professional (CDP)
- Microsoft Office Specialist (MOS) Certification
- Google Workspace Certification (G Suite)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Advancement Donor Data Specialist
Gleaners Community Food Bank
10.2021 - Current
Remittance Specialist
CheckALT
05.2021 - 10.2021
Loss Drafts Clerk
PROCTOR FINANCIAL
05.2019 - 04.2021
Non-Profit (Seasonal) Donor Data Entry Processor
Gleaners Community Food Bank
11.2018 - 01.2019
- Certified Data Professional (CDP)
- Microsoft Office Specialist (MOS) Certification
- Google Workspace Certification (G Suite)
Ashford University
Bachelor of Arts from Public Relations And Marketing
Kalamazoo Valley Community College
Associate of Applied Science from Graphic Design
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