Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
28
28
years of professional experience
Work History
Upholstery Technician
Custom Care Upholstery
03.1995 - 01.2023
Stretched and tacked fabric into place.
Padded seats and arms with batting and cardboard.
Measured, cut and sewed materials to fit specifications.
Disassembled Products to reupholster fabric.
Front Desk Associate
Hilton Garden Inn Hotel
06.2022 - 11.2022
Maintained cleanliness and organization of front desk area.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.