Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

ANNABEL CABRERA

Dallas

Summary

A dedicated and highly-engaging administrative professional, specializing in the healthcare industry, with extensive experience in patient triage and registration, insurance verification, payment, and billing services, record- and file-keeping, patient and stakeholder relations, bed control, data entry and management, and scheduling services. Excels at providing meaningful coverage and services to patients to promote more prosperous outcomes. A proven track record of fostering accuracy, efficiency, and alignment in managing the key functions of a healthcare office and hospital setting. A savvy and resourceful producer, who supports a community with essential healthcare offerings.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience

Work History

Scheduling Rep. 2019- Present PRN

BAYLOR SCOTT & WHITE WOMENS IMAGING CENTER
01.2019 - Current
  • Call Center Scheduling for Mammograms, Schedule inquickers (online scheduling).
  • Obtain proper order form to schedule procedures.

Dallas, Texas

Children’s Medical Center Pediatric Heart Specialist
06.2019 - 06.2021
  • Front registration, Check demographic information corrected if needed, Gather the Insurance information. Get an estimate quote for family prior to visit, sometimes collect payment over the phone, Check out patients, Schedule them accordingly.
  • Received a certificate for completion of the Qualified Bilingual Assistant Program.
  • Received 1.5 CCHI Instructional Hours towards the CHI Program
  • Received 1.5 CCHI Instructional Hours towards CHI “Useful techniques to break free from the structure of English to produce natural sentences in Spanish” Program.

Access Services Representative II

BAYLOR SCOTT & WHITE ER AND IMAGING ON LOVERS LANE/CONIFER HEALTH SOLUTIONS
01.2018 - 01.2019
  • Completed triage. Obtained accurate demographics and verification of insurance benefits to accurately register patients. Responsible for negotiating and collecting patient payments. Greeted and registered patients in the office. Collected co-pays and balances at checkout, and posted payments in the system. Scheduled appointments and procedures. Verified and updated patient demographic information, including creating and maintaining patient records in the system; created files for new patients. Sent patient documents by courier, and obtained and sent medical records to and from providers, insurance companies, and/or pharmacies. Verified eligibility, benefits, and coverage of patients’ insurance. Served as a translator for Spanish-speaking patients.
  • Named Employee of the Month, 2018.
  • Recognized as “Top Collector” in 2018 and 2019.
  • Received gift cards for several months of awards.

Access Services Representative

BAYLOR HEALTH CARE SYSTEM/BUMC
01.2011 - 01.2015
  • Obtained current and accurate demographic and insurance information to register. Organized and obtained accurate demographics, insurance, and financial data to complete patient’s registration process. Conducted triage registration and bedside patient interviews, using workstations on wheels.
  • Promoted to Patient Access Representative II.

Education

High School Diploma -

Mesquite High School
Mesquite, TX
05-1995

Skills

  • Microsoft Office Suite, PatCom
  • FLUENT IN Spanish
  • Task prioritization
  • Data entry
  • Friendly, positive attitude
  • Team management
  • Microsoft office
  • Customer service
  • Conflict resolution
  • MS office
  • Multitasking Abilities

LANGUAGES

Fluent in Spanish and English.

Timeline

Dallas, Texas

Children’s Medical Center Pediatric Heart Specialist
06.2019 - 06.2021

Scheduling Rep. 2019- Present PRN

BAYLOR SCOTT & WHITE WOMENS IMAGING CENTER
01.2019 - Current

Access Services Representative II

BAYLOR SCOTT & WHITE ER AND IMAGING ON LOVERS LANE/CONIFER HEALTH SOLUTIONS
01.2018 - 01.2019

Access Services Representative

BAYLOR HEALTH CARE SYSTEM/BUMC
01.2011 - 01.2015

High School Diploma -

Mesquite High School