Annabel Salas
North Brunswick,NJ
Summary
Motivated business professional bringing over 20 years of experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
28
28
years of professional experience
Work History
Owner and Operator
Bagel Bliss, LLC
07.2014 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
Supervisor Legal Division
Pfizer, Inc.
01.2002 - 01.2013
- Responsible for managing the Closed Claims Department within Litigation
- Produced ad-hoc reporting for General Counsel regarding settled asbestos cases
- Worked with in-house attorneys, as well as outside counsel nationwide, in producing full releases, to seek dismissals on secondary filings relating to prior settlements
- Maintained consistency of operations, while displaying a high level of commitment to quality assurance, which is critical due to random audits by both in-house auditors & outside insurance companies
- Worked seamlessly with Information Technology to implement system enhancements within our specialized application, enabling the Closed Claims Department to actively track asbestos, mixed dust, silica & talc cases for reporting purposes to General Counsel.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Closed Claims Supervisor
The Center For Claims Resolution
01.1996 - 01.2001
- Member of a cross-functional team, which designed and implemented a new database system to expedite all processes for settled claims.
- Resolved complex claims issues with thorough investigation, resulting in fair settlements for all parties involved.
- Recognized for powerful communication skills in high-pressure situations.
- Enhanced team productivity by providing ongoing training and mentorship to claims adjusters.
- Managed a diverse caseload, prioritizing tasks effectively to meet strict deadlines and maintain quality standards.
Education
Master of Arts -Organizational Psychology -
Western International University
Tempe, AZ06.2012
Bachelor of Science - Behavioral Science -
Western International University
Tempe, AZ05.2010
Skills
- Audit & Compliance
- Bilingual - Spanish
- Drafting Legal Documents
- Due Diligence
- Licensed NJ Notary
- Microsoft Office, Word & Excel
- Typing Speed - 60 WPM
- Business Management
- Budget Administration
- Strategic Planning
Timeline
Owner and Operator
Bagel Bliss, LLC
07.2014 - Current
Supervisor Legal Division
Pfizer, Inc.
01.2002 - 01.2013
Closed Claims Supervisor
The Center For Claims Resolution
01.1996 - 01.2001
Master of Arts -Organizational Psychology -
Western International University
Bachelor of Science - Behavioral Science -
Western International University