Annabell Garcia

• Complete on-time deliveries by choosing best and most efficient routes.
• Perform walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
• Operate vehicle safely in highly congested areas with no traffic violations.
• Verify daily deliveries against shipping instructions before delivering to customers.
• Foster positive working relationships with regular customers.

• Coordinated travel arrangements by booking airfare, hotel and ground transportation.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Processed invoices and expenses using QuickBooks to facilitate on-time payment.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
• Scheduled office meetings and client appointments for staff teams.

• Worked at front counter to assist with customers' mail-related needs such as setting up post office boxes and shipping packages.
• Collected mail from letter boxes on specific route both on foot and by vehicle.
• Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Sorted and cased [Number]+ pieces of mail each day with high accuracy.
• Operated vehicles and equipment to transport packages and mail pieces.
• Provided prompt mail delivery to businesses and residences on specified route.
• Carried double shoulder bag weighing as much as [Number] pounds to deliver letters to businesses and apartment buildings.
• Directly interacted with customers to deliver mail, packages and ordered goods.

Locate and monitor overdue accounts, using computers and a variety of automated systems.

Answer customer questions regarding problems with their accounts.

Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training materials.

Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

Work closely with county workers to determine federal, state or county funding.

Processed reports on denied, approved and pending funding applications.