Certified Phlebotomist with more than a decade of experience within hospital and emergency settings. Skillful and precise in performing venipunctures and capillary punctures; collecting, preparing and storing blood samples; and verifying medical records. High level of accuracy and attention to detail. Demonstrated knowledge of medical terminology, infection control procedures, quality assurance support and data entry and retrieval. Possess excellent patient-relations skills – known for having a gentle touch and the ability to alleviate patient anxieties.