ANNABELLA FARLAINO
Dayton
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Mac and Joe’s
Firefly Management and Hospitality
Oxford, OH
07.2025 - Current
- Trained and mentored new staff on menu offerings, service standards, and operational procedures to enhance team performance.
- Provided exceptional customer service, ensuring guest satisfaction through attentive interactions and prompt assistance.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Receptionist
Easterling Studios
Dayton, OH
09.2023 - Current
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Confirmed appointments, communicated with clients, and updated client records.
- Maximized customer satisfaction through timely and accurate fulfillment of orders, ensuring proper packaging and shipping methods.
Nursery Attendant
YMCA Daycare
West Carrollton, OH
05.2023 - Current
- Participated in ongoing professional development opportunities to remain current on best practices in early childhood education.
- Provided information about nursery services, compliance standards, and procedures.
- Assisted in maintaining a safe and nurturing environment for children, minimizing accidents and injury occurrences.
- Maintained order and safety of all children under care.
Receptionist
Urban Loft Salon & Spa
Miamisburg, OH
06.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Arts - Political Science
Miami University
Oxford, OH05.2027
High School Diploma - undefined
Miamisburg High School
Miamisburg, OH05.2024
Skills
- Time management
- Customer and client relations
- Scheduling
- Records management
- Teamwork and collaboration
Additional Information
At Miami University I'm also a member of CRU, Best buddies, and the Anatomy and Physiology Club.
Timeline
Mac and Joe’s
Firefly Management and Hospitality
07.2025 - Current
Receptionist
Easterling Studios
09.2023 - Current
Nursery Attendant
YMCA Daycare
05.2023 - Current
Receptionist
Urban Loft Salon & Spa
06.2021 - Current
High School Diploma - undefined
Miamisburg High School
Bachelor of Arts - Political Science
Miami University