Annabella M. Hutchison
Baton Rouge,LA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
LSU Tiger Stadium Suite Captain
Amie Sam-Pang
08.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Server/Host in individual suites
- Serving food
- Catering
- Cleaning and maintaining cleanliness of suites
- Communication and Professionalism
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Detailed Oriented
- Fast paced and work well with others
DoorDash
DoorDash Company
06.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Receptionist/Staff Supervisor
Instyle Salon
05.2019 - Current
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Boosted team performance by developing customer service training materials and conducting service training.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Monitored front areas so that questions could be promptly addressed.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Nail Technician
Instyle Salon
05.2019 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Communicated effectively with management concerning important customer issues.
- Responded to customer requests and concerns about gel application and nail art designs.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Grew repeat client base through effective marketing and customer service.
- Practiced highest standards of sanitation and sterilization of salon equipment.
Internship Student
Patches Ppec
01.2023 - 05.2023
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support, addressing routine, and special requirements.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Collaborated with senior management on new initiatives to build confidence.
- Assisted in developing integrated marketing strategies for small businesses.
- Conducted extensive research for startup company projects.
- Facilitated successful completion of projects from concept to launch.
- Developed and maintained relationships with key internal stakeholders.
Sales Representative Team Leader
I.M. Jewelers
06.2019 - 08.2020
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and implemented sales strategies to increase profits.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Achieved or exceeded company-defined sales quotas.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to event marketing, sales and brand promotion.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Developed, maintained and utilized diverse client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma -
Medical Academy For Science And Technology @ Home High School
Homestead, FLHigh School Diploma -
Miami Dade College
Miami, FLSkills
- Performance Motivation
- Customer Needs Assessments
- Negotiation
- Customer Engagement
- Compliance Requirements
- Staff Scheduling
- Performance Tracking and Evaluations
- Business Administration
- Leadership
- Mentoring
- Administrative Support
- Inventory Oversight
- Customer Interaction
- Communications Strategies
- Customer Inquiries
Flexible and Adaptable
Attention to Detail
Critical Thinking
Organizational Skills
Calm Under Pressure
Active Listening
Organization and Time Management
Decision-Making
Timeline
LSU Tiger Stadium Suite Captain
Amie Sam-Pang
08.2023 - Current
Internship Student
Patches Ppec
01.2023 - 05.2023
DoorDash
DoorDash Company
06.2022 - Current
Sales Representative Team Leader
I.M. Jewelers
06.2019 - 08.2020
Receptionist/Staff Supervisor
Instyle Salon
05.2019 - Current
Nail Technician
Instyle Salon
05.2019 - Current
High School Diploma -
Miami Dade College
High School Diploma -
Medical Academy For Science And Technology @ Home High School