Summary
Overview
Work History
Education
Skills
Timeline
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Annabella N. Trevisan

Administrator
Portland,OR

Summary

Self Motivated and energetic Administrative Coordinator dedicated to assisting highly effective teams while managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in EPIC, Outlook, Excel and Microsoft 365.

Overview

7
7
years of professional experience

Work History

Administrative Coordinator

OHSU
Richmond, Portland, OR
01.2020 - 01.2021
  • Manage and implement process improvement for the clinic’s Rightfax of up to 250 faxes a day; create new workflow for archiving patient information; work closely with management, TCs, DME coordinator; act as IT support for faculty and colleagues - Provide coverage to administrative and team coordinators by working closely with providers to serve patients as efficiently as possible - Take meeting minute for Provider, Team Coordinator, Administrative, and all team meetings; handle and process daily clinic, pharmacy, and walk-in clinic deposits; distribute and scan clinic mail

PASR Lead

OHSU, Pediatric
Portland, OR
01.2018 - 01.2020
  • Manages all outgoing and incoming referrals for various clinic programs - Manages daily call reports, provider templates, call-outs, and scheduling need - Trains and implements onboarding processes for new hires by creating a personalized training plan for each individual - Demonstrates exceptional customer service to pediatric clients including swift and professional communication via phone along with face-to-face patient contact.

Outreach Mobile Clinic Coordinator and Driver

Mosaic Medical
, OR
01.2017 - 01.2018
  • Drive 26 foot converted RV to Mobile Clinic 4 times a week reaching houseless patients in different shelters and community programs, setting up, maintaining, and closing the clinic - Work closely with Community Partners to better serve a diverse population, solve food scarcity, assist patients with housing applications, and connect patients to several other community resources - Enroll houseless patients in OHP on a walk-in basis as a certified OHP assister - Process and approve sliding scale applications for patients through Mosaic Medical's
  • Federal Poverty Level Grant Award
  • Create trusting relationships with patients through scheduling, checking in, answering clinic and HIT questions, rescheduling appointments, directing triage needs, and assist in rescheduling multiple clinic templates
  • Train PSR Tier I and II new hires for Bridges Health Clinic.

Call Center Patient Access Representative

Mosaic Medical
, OR
01.2016 - 01.2017
  • Create a comprehensive training guide for on-boarding new hires - Answer incoming calls with a positive attitude, capture details, and route messages to the correct recipient
  • Assist patients and providers with general information regarding the clinic
  • Schedule and cancel appointments, update patient records, create patient charts.

Trainer & Shift Supervisor

Starbucks
, OR
01.2014 - 01.2016
  • Overseeing all training and orientation of newly hired Starbucks partners - Restructure comprehensive training models suited to individual learning needs - Supervise employees and ensure the floor runs like clockwork when coordinating breaks, lunches, and weekly staff schedules
  • Lead team meetings, complete weekly assessments of store quality measures and health standards, complete the order for stores weekly and bulk monthly supplies
  • Provide appropriate corrective action, assist in hiring new partners, and provide constructive coaching

Education

Associate of Arts - Art

Central Oregon Community College
Bend, OR
1 2015 - Current

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Skills

Leadership

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Timeline

Administrative Coordinator

OHSU
01.2020 - 01.2021

PASR Lead

OHSU, Pediatric
01.2018 - 01.2020

Outreach Mobile Clinic Coordinator and Driver

Mosaic Medical
01.2017 - 01.2018

Call Center Patient Access Representative

Mosaic Medical
01.2016 - 01.2017

Trainer & Shift Supervisor

Starbucks
01.2014 - 01.2016

Associate of Arts - Art

Central Oregon Community College
1 2015 - Current

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Annabella N. TrevisanAdministrator