Annabelle Abelard
Wheatley Heights,NY
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
JAG-ONE Physical Therapy
Melville, NY
11.2023 - Current
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Assisted with scheduling outpatient appointments.
- Ensured accuracy of all data entered into computer system.
- Scanned documents into electronic medical records system.
- Created new patient accounts in EMR system as needed.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Facilitated communication between patients, staff members, and third party payers.
Office Assistant
Stony Brook University Campus Residences
Stony Brook, NY
09.2019 - 12.2022
- Answered phone calls and welcomed visitors to office.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Trained staff members to perform work activities and use computer applications.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Answered telephones, directed calls and took messages.
- Dispersed incoming mail to correct recipients throughout office.
Sports Videographer
Stony Brook Athletics
Stony Brook, NY
12.2019 - 09.2022
- Directed video participants to capture specific activities and events.
- Collaborated across organizations to understand needs and objectives and effectively scope projects.
- Set up and operated electric news gathering microwave vehicles to gather and edit raw footage on location to send to television affiliates for broadcast.
- Labeled film contents and noted details on report forms.
- Checked scripts for relevant information and to plan camera operation.
- Resolved exposure, movement and other variable issues.
- Helped prepare sets and set up equipment for in-studio filming.
- Communicated with directors and other crew members to discuss filming sequences, and desired effects
- Operated cameras to record scenes for television broadcasts, and social media posts.
- Arranged cameras for filming.
- Handled camera setups, angles and movement following cues.
Shift Lead
Jamba Juice
Stony Brook, NY
07.2019 - 10.2021
- Completed opening and closing duties to facilitate business operations.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Resolved customer complaints and reported issues to senior management.
- Delegated tasks to employees and monitored activities and task completion.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Upheld company standards and compliance requirements for operations.
- Reinforced rules to promote superior employee performance.
- Evaluated and performed equipment maintenance to support operational goals.
- Held performance reviews to identify and correct areas needing improvement.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
- Educated customers about offerings, promotions and pricing to boost sales.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Education
Bachelor of Arts - Psychology
SUNY Stony Brook
Stony Brook, NY05.2022
High School Diploma -
Half Hollow Hills High School East
Dix Hills, NY06.2018
Skills
- Documentation and Reporting
- Prioritization and Time Management
- Service-Oriented
- Creative Thinking
- Team Collaboration
- Reliable and Punctual
- Problem-Solving
- Self-Motivated
- Customer Service
- Organizing and Categorizing
- Flexible and Adaptable
- Google Drive
- Guest Service
- Interpersonal Relations
- Client Support
- Experience in Leadership
- Planning & Organizing
Languages
French
Professional
Haitian Creole
Native/ Bilingual
Spanish
Limited
Timeline
Patient Access Representative
JAG-ONE Physical Therapy
11.2023 - Current
Sports Videographer
Stony Brook Athletics
12.2019 - 09.2022
Office Assistant
Stony Brook University Campus Residences
09.2019 - 12.2022
Shift Lead
Jamba Juice
07.2019 - 10.2021
Bachelor of Arts - Psychology
SUNY Stony Brook
High School Diploma -
Half Hollow Hills High School East
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