Annabelle Almanza
Dallas,TX
Summary
Dedicated professional with a proven track record at Chipotle, enhancing customer satisfaction through exceptional service and maintaining high cleanliness standards. Skilled in payment processing and demonstrating empathy towards customer needs, I significantly contributed to repeat business and customer loyalty. Adept at managing time efficiently and resolving complaints, ensuring a positive dining experience.
Overview
3
3
years of professional experience
Work History
Cashier/Crew
Chipotle
01.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Host
Applebees
12.2021 - 08.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Basic Math Competence
- Payment Processing
Timeline
Cashier/Crew
Chipotle
01.2024 - 11.2024
Host
Applebees
12.2021 - 08.2022