Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annabelle Ayala

Carrizo Springs,TX

Summary

Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Front Office Clerk

CSCISD
08.2018 - 05.2019
  • Maintained a professional and welcoming atmosphere, resulting in repeat business from satisfied customers.
  • Trained new front office clerks, contributing to a well-prepared team capable of providing exceptional service.
  • Contributed to a positive work environment through teamwork and open communication with colleagues across various departments.
  • Responded to inquiries from callers seeking information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Admitting Clerk

Dimmit Regional Hospital
11.2020 - 07.2023
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Maintained strict confidentiality of sensitive patient information in accordance with HIPAA regulations.
  • Verified insurance eligibility for patients, resolving discrepancies prior to treatment whenever possible.
  • Improved the accuracy of billing data by diligently reviewing submitted charges before finalization.
  • Streamlined patient admissions process by implementing efficient data entry and record-keeping procedures.
  • Enhanced patient satisfaction with timely and accurate registration of personal information and insurance details.
  • Registered patients for labs, surgeries and radiology.
  • Arranged forms and charts for each patient.

Pediatric Office Clerk

Northeast Pediatric Associates
07.2023 - 10.2023
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Enhanced communication within the office by organizing regular meetings, distributing agendas, and capturing meeting minutes.
  • Maintained an organized and clean office environment to boost staff productivity and overall morale.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Supported office operations by troubleshooting technical issues with computers, printers, and other equipment as needed.
  • Expedited project completion times by assisting coworkers with research tasks, locating needed information sources quickly and efficiently.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Organized events and meetings to maximize capacity and keep event venues running smoothly.

Office Clerk

Victory Ambulance Care
10.2023 - Current
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
  • Maintained an organized and clean office environment to boost staff productivity and overall morale.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained and updated office records, both digital and physical.
  • Completed clerical tasks such as filing, copying, and distributing mail.

Education

High School Diploma -

Carrizo Springs High School
Carrizo Springs, TX

Skills

  • File Organization
  • Billing and Coding
  • File Maintenance
  • Data Entry
  • Records Management
  • Mail Distribution
  • Maintaining Records
  • Verbal Communication
  • Telephone Reception
  • Filing Systems

Timeline

Office Clerk

Victory Ambulance Care
10.2023 - Current

Pediatric Office Clerk

Northeast Pediatric Associates
07.2023 - 10.2023

Admitting Clerk

Dimmit Regional Hospital
11.2020 - 07.2023

Front Office Clerk

CSCISD
08.2018 - 05.2019

High School Diploma -

Carrizo Springs High School

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Annabelle Ayala