Annabelle Blackwood

Waitress / Hostess

Inman Roadhouse

08.2023 - 12.2024

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Cultivated warm relationships with regular customers.
Answered customers' questions, recommended items, and recorded order information.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Assisted in training new waitstaff members, contributing to a cohesive team environment.
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Answered customer questions about hours, seating, and menu information.
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Checked in with servers to confirm preparedness before seating customers.
Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.