Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annabelle Disbrow

Adrian

Summary

Dynamic and customer-focused professional with extensive experience at Starbucks and Two Lakes Tavern. Proven ability to enhance customer satisfaction through effective problem-solving and attentive service. Skilled in cash management and maintaining clean environments, fostering a collaborative team atmosphere while consistently promoting a welcoming dining experience.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
06.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Wait Staff Member

Two Lakes Tavern
06.2023 - 06.2024
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.

Wait Staff Member

ZZ's Sports Bar and Grill
08.2023 - 03.2024
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.

Education

High School Diploma -

Sand Creek Jr. Sr. High School
Sand Creek, MI
05-2024

Skills

  • Effective Time Management
  • Friendly and outgoing
  • Strong Attention to Detail
  • Effective Team Contributor
  • Analytical Problem-Solving
  • Cash Management
  • Opening and closing duties
  • Engaged Listener
  • Maintaining Clean Environments
  • Effective Customer Assistance
  • Collaborative Team Management
  • Cash register operation

Timeline

Barista

Starbucks
06.2024 - Current

Wait Staff Member

ZZ's Sports Bar and Grill
08.2023 - 03.2024

Wait Staff Member

Two Lakes Tavern
06.2023 - 06.2024

High School Diploma -

Sand Creek Jr. Sr. High School

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Annabelle Disbrow