Annabelle France
St. Petersburg
Summary
Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experience in child care and hospitality, notably at Golds Gym. Excelled in creating safe and engaging environments for children, blending care planning expertise with exceptional guest service skills. Achieved high standards in dining area maintenance and customer engagement, demonstrating effective multitasking and a calm demeanor.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Child Care
Golds Gym
03.2023 - 10.2024
- Complied with state and federal child care provider guidelines and regulations.
- Assessed needs of new mothers and advised mothers about child care topics.
- Prepared and delivered lectures to students on child care, nutrition and food science.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Kept constant child headcount and oversaw sign-in and sign-out process for parents to maintain child care and safety.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Verified daily care of children by following licensing guidelines and implementing company standards.
- Developed healthy relationships with children to provide support and guidance.
Child Care
LA Fitness
10.2021 - 03.2022
- Kept constant child headcount and oversaw sign-in and sign-out process for parents to maintain child care and safety.
- Taught children necessary life skills and provided for physical daily care.
- Oversaw gym's childcare center by monitoring staff and operations.
- Developed age-appropriate activities and crafts to engage children.
Hostess
Snappers Sea Grill
01.2021 - 08.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations.
- Delivered pick-up and curbside orders to guests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Completed daily side work and opening and closing duties without fail.
Education
Undergrad - Psychology
Clark College
Vancouver, WAGED -
St.Petersburg College
St. Petersburg, FL05-2023
Skills
- Child care
- Care planning and management
- Dining area maintenance
- Seating coordination
- Beverage preparation
- Hospitality and accommodation
- Effective multitasking
- Server support
- Interactive communication skills
- Group reservations management
- Phone etiquette
- Menu memorization
- Safe food handling
- Reservation coordination
- Table setting arrangements
- Detail-oriented
- Greeting guests
- Guest seating
- Guest engagement
- Cleaning and sanitation
- Table bussing
- Positive and professional
- Customer service
- Calm demeanor
- Time management
- Excellent communication
- Valid Driver's license
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross or American Heart Association.
- First Aid Certification - American Red Cross or American Heart Association.
Languages
English
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Drawing and Painting
- Passionate about balancing physical health with mental and emotional wellness
- Personal Development and Self-Improvement
Timeline
Child Care
Golds Gym
03.2023 - 10.2024
Child Care
LA Fitness
10.2021 - 03.2022
Hostess
Snappers Sea Grill
01.2021 - 08.2021
- Cardiopulmonary Resuscitation (CPR) - American Red Cross or American Heart Association.
- First Aid Certification - American Red Cross or American Heart Association.
Undergrad - Psychology
Clark College
GED -
St.Petersburg College
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