Annabelle Gutierrez
La Puente,CA
Summary
Trustworthy and dedicated job seeker with 2 years of experience serving customers and operating register as cashier, as well as 2 years of experience as an in home special needs caretaker. Correctly taking order information and serving to customers quickly to empathetic and patient towards individuals. Cheerful when assisting customers with requests and exceeding expectations. Responsible and proficient in handling money, restocking merchandise and helping customers locate products. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service
Scardino's Pizza
08.2021 - 08.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Special Needs Caregiver
Richard Ortega
02.2021 - 06.2023
- Improved communication skills of special needs individual by incorporating visual aids, gestures, and assistive technology.
- Provided compassionate care and support, fostering a nurturing environment conducive to personal growth and learning.
- Maintained a clean environment for family through diligent daily housekeeping tasks.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Managed behavior issues effectively using positive reinforcement techniques.
- Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Responded to inquiries from parents and guardians.
- Encouraged children's emotional and social development.
Education
Associate's Degree - Business
Pasadena City College
Pasadena, CA01.2025
High school diploma -
South Hills High School
West Covina, CA06.2023
Skills
- Cash Handling
- Customer Service
- Typing
- Public speaking
- Leadership
- Basic math
- Organizational Skills
- Telephone Etiquette
- Empathy and Compassion
- Resourcefulness
- Positive Attitude
- Active Learning
Languages
Spanish
Timeline
Cashier/Customer Service
Scardino's Pizza
08.2021 - 08.2023
Special Needs Caregiver
Richard Ortega
02.2021 - 06.2023
Associate's Degree - Business
Pasadena City College
High school diploma -
South Hills High School