Summary
Overview
Work History
Education
Skills
Art, travel, fitness, yoga, cooking
Timeline
Generic

Annabelle Harris

Port Charlotte

Summary

Highly motivated and engaging individual with 12 years experience of providing excellent customer service in hospitality, retail, and hospital service. Outstanding work ethic and integrity.

I was born raised and educated in Seymour Illinois.

In 2010 I had the opportunity to relocate to Germany with my family who worked for the British forces in Germany I traveled extensively across Europe. I returned to usa to complete my high school education in 2016.

I have worked across a wide spectrum of jobs and really enjoy customer service and the hospitality industry, I want to focus my career on training in this area as a manager. I feel my skills and flexible work ethic will be an asset to any employer.

I wish to develop my skills in leadership

and be mentored in your program to achieve my long term goal in the hospitality industry.

I have been fortunate to have visited

Gasparilla island and dined at the Gasparilla inn whilst visiting family in Florida and would be delighted to have the opportunity to commence the intern programme at this wonderful resort Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members. Communicative [Job Title] dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Cheerful [Job Title] offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Outgoing [Job Title] with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

6
6
years of professional experience

Work History

Senior Waitress

ET Restaurant Rantoul
Rantoul, IL
01.2020 - 12.2023
  • Enhanced customer satisfaction by providing attentive, efficient service in a fast-paced environment.
  • Increased repeat business by establishing rapport with guests and remembering personal preferences.
  • Assisted management in improving overall dining experience through constructive feedback and suggestions.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in a more enjoyable dining experience for guests.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.

Sales Associate

Pink
Champaign, IL
01.2018 - 02.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Phlebotomist

Carle Foundation Hospital
01.2019 - 01.2020
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.

Dietary Aide

Hove
03.2018 - 03.2019
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Contributed to the development of new menu items that aligned with current nutritional guidelines and patient preferences.

Education

High School Diploma -

Parkland College
Champaign, IL
01.2018

High School Diploma -

Mohamet
Mahomet, IL
01.2018

High School Diploma -

Windsor School
Rhine Germany
07.2016

Skills

  • Tableside Service
  • Safe Food Handling
  • Kitchen Staff Coordination
  • Wine Service
  • Regulatory Compliance
  • Food Inspection
  • Sales Techniques
  • Banquet Coordination
  • Guest Relations Management
  • Item Promotion
  • Menu Presentation
  • Reservation Management
  • Guest Relations
  • Food Safety Understanding
  • Front-Of-House Display Creation
  • Dining Area Maintenance
  • Complaint Handling
  • Excellent communication
  • Special event coordination
  • Staff training
  • Professional demeanor
  • Efficient problem-solving
  • Cash handling proficiency
  • Inventory management
  • Menu knowledge
  • Time management
  • Interpersonal skills
  • Conflict resolution
  • Team leadership
  • Strong multitasking
  • Exceptional Communication
  • Customer Service
  • Food Presentation
  • Food Handling
  • Food Safety Standards
  • Reliable and Responsible
  • Courteous Phone Demeanor
  • Food Preparation and Safety
  • Team Player
  • Food and Beverage Upselling
  • Conflict and Complaint Resolution
  • Transactions and Cash Handling
  • Quality Control
  • High Energy and Stamina

Art, travel, fitness, yoga, cooking

I enjoy painting landscapes and I am a keen photographer. I enjoy travel and enjoy exploring new countries, cultures 

I am very fitness orientated attend a gym regularly, enjoy running and cycling and recently started to practice yoga and mindfulness 


I am passionate about cooking and enjoy experimenting with new recipes, I have an eclectic taste in food gained from traveling across europe and sampling different food. 


My creative skills provide me with an outlet to use at work and home in producing meals 

Timeline

Senior Waitress

ET Restaurant Rantoul
01.2020 - 12.2023

Phlebotomist

Carle Foundation Hospital
01.2019 - 01.2020

Dietary Aide

Hove
03.2018 - 03.2019

Sales Associate

Pink
01.2018 - 02.2020

High School Diploma -

Parkland College

High School Diploma -

Mohamet

High School Diploma -

Windsor School
Annabelle Harris