Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Annabelle Kelley

New Braunfels,TX

Summary


Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Starbucks
09.2020 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.

Team Member

Arbys Resturant
07.2019 - 09.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Team Member

Familymart
03.2018 - 05.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Education

High School Diploma -

North Ridge High School
Layton, UT
05-2020

Skills

  • Employee training
  • Cash handling
  • Shift scheduling
  • Inventory management
  • Team building
  • Conflict resolution
  • Time management
  • Operational efficiency
  • Customer-oriented
  • Training and mentoring
  • Cash handling expertise
  • Staff development

Languages

Japanese
Native or Bilingual

Timeline

Shift Supervisor

Starbucks
09.2020 - Current

Team Member

Arbys Resturant
07.2019 - 09.2020

Team Member

Familymart
03.2018 - 05.2018

High School Diploma -

North Ridge High School

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Annabelle Kelley