Annabelle Perez
Allen,TX
Summary
Experienced Operations supervisor with a proven track record of improving operational efficiency and leading teams to success in retail environments. Skilled in inventory management, process improvement, and customer service excellence. Adept at using technology to enhance business operations and solve complex problems. Committed to driving team performance and achieving company goals through effective management and strategic planning.
Overview
4
4
years of professional experience
Work History
Operations Supervisor
Staples
Allen, TX
08.2023 - 05.2024
- Led a team in maintaining optimal stock levels, implementing new inventory tracking processes to minimize outages and overstocking scenarios.
- Developed and executed operational performance reports on a weekly basis, contributing to strategic decision-making and service enhancements.
- Maintained up-to-date knowledge of industry developments in order to recommend changes or upgrades to our services, as needed.
- Streamlined shift change protocols, enhancing daily operational efficiency and maintaining high-quality service standards.
Assistant Manager
Paciugo
Frisco, TX
03.2022 - 12.2023
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Championed customer service excellence, resolving issues effectively and ensuring a high satisfaction rate amongst customers.
- Utilized Square POS system to process transactions, create and complete large/special orders, and analyze sales data.
- Assisted with conducting interviews and provided mentorship to new hires.
Storage Manager
Uhaul Moving And Storage
Plano, TX
04.2020 - 03.2022
- Oversaw the decline of delinquency rates amongst all eight locations in my Marketing Company.
- Managed new and existing customers' accounts, as well as built customer relationships through extensive communication and marketing strategies.
- Prepared for the quarterly auctions by sending out invoices, setting up ads, documenting inventory, and coordinating with those involved.
- Performed competitive analysis regularly to identify opportunities for pricing, promotions, strategic planning and growth.
Education
GED -
OGT Corporate Office Testing Location
Dallas, TX01-2019
Skills
- Technology
- Inventory Management
- Analytical Skills
- POS systems
- Interpersonal Communication
- Microsoft proficiency
- Team leadership
- Customer relationship development
Accomplishments
- Reduced $7,000 from expected inventory loss due to accurate and efficient tracking of products during the end-of-year inventory count.
- Promoted within 12 months due to strong performance and organizational impact.
Languages
Spanish
Limited
English
Native/ Bilingual
Timeline
Operations Supervisor
Staples
08.2023 - 05.2024
Assistant Manager
Paciugo
03.2022 - 12.2023
Storage Manager
Uhaul Moving And Storage
04.2020 - 03.2022
GED -
OGT Corporate Office Testing Location