Annabelle Piedra
Wading River,NY
Summary
Accomplished Store Director with a proven track record at Gucci, enhancing team performance and customer Loyalty. Expert in visual merchandising and sales leadership, I've significantly boosted revenue and reduced staff turnover. Skilled in coaching and operations management. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
29
29
years of professional experience
Work History
Store Director
Gucci
05.2021 - 06.2022
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Organized special events within the store to drive foot traffic and increase overall revenue potential.
- Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
- Developed new store location from ground up by hiring and training efficient team.
- Trained and guided team members to maintain high productivity and performance metrics.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Identified current and future trends that appeal to consumers.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Multi Manager
Club Monaco
09.2014 - 04.2021
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Trained team members in successful strategies to meet operational and sales targets.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed and motivated employees to be productive and engaged in work.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Completed routine store inventories.
- Optimized store displays and appearance via strategic merchandising.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Submitted reports to senior management to aid in business decision-making and planning.
- Improved marketing to attract new customers and promote business.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Store Director
Jcrew
05.2004 - 10.2013
- Enhanced customer satisfaction by ensuring exceptional service, product availability, and efficient operations.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Increased profits through effective sales training and troubleshooting profit and loss areas.
- Educated employees on merchandise during seasonal workshops
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
General Manager
Gap Inc
06.1993 - 11.2002
- Managed a team of 8 managers and 50-75 sales associates.
- Ensured positive work environment through recognition and motivation
- Served as a business partner to District and Regional Managers to develop all levels of Management in the Market.
- Stepped in as the unassigned District Manager and led the District weekly management meetings.
- Managed budget implementations, employee reviews, training and schedules
- Maximized operational excellence mentoring personnel on management principles and company procedures.
Education
Psychology Teacher Education
Hunter College of The City University of New York
New York, NY1991
High School Diploma -
Forest Hills High School
Forest Hills, NY06.1988
Skills
- Sales Leadership
- Customer Service
- Brand Awareness
- Store operations
- Recruitment
- Operations management
- Visual Merchandising
- Coaching and mentoring
- Partnership Building
- Sales Analysis
Work Preference
Work Type
Full TimeTimeline
Store Director
Gucci
05.2021 - 06.2022
Multi Manager
Club Monaco
09.2014 - 04.2021
Store Director
Jcrew
05.2004 - 10.2013
General Manager
Gap Inc
06.1993 - 11.2002
Psychology Teacher Education
Hunter College of The City University of New York
High School Diploma -
Forest Hills High School
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