Annabelle Pollock
Oklahoma City,OK
Summary
Attentive individual with many years of counter work experience. Highly efficient in processing cash and credit card payments, delivering great service. Skilled in customer service, food safety practices, and ensuring smooth operations during peak hours. Known for high productivity and efficient task completion, excelling in teamwork, communication, and adaptability to enhance customer satisfaction and workplace harmony.
Overview
3
3
years of professional experience
Work History
Snow Cone Maker/Cashier/Cashier/Barista
Aloha Shave Ice and coffee shop
Oklahoma City , OK
2023.05 - 2024.08
- Assisted in the preparation of food items according to recipes and instructions.
- Greeted customers, took orders, and provided product information.
- Performed opening and closing duties, such as setting up workstations with necessary supplies.
- Prepared and served snow cones to customers promptly.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Prepared hot and cold drinks according to customer specifications.
Restaurant Hostess
Halls Pizza Kitchen
Oklahoma City , OK
2021.04 - 2023.05
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Assisted servers as needed, including refilling beverages and clearing plates from tables.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Resolved customer complaints professionally while maintaining a positive attitude toward guests.
- Answered telephone to provide dining information and take reservations.
Education
High School Diploma -
Classen High School Of Advanced Studies
Oklahoma City, OK2024-05
BBA - Nonprofit Management
Trevecca Nazarene University
Nashville, TNSkills
- Organization and Planning
- Teamwork
- Friendly demeanor
- Customer Service
- Flexible Schedule
- Team Building and Leadership
- Friendly and Positive
- Opening and closing duties
- POS System Operation
- Speedy and efficient
- Sales expertise
Accomplishments
- NHS for all years of high school
- Orch. Student Council President for 1 year, vp for 1 year and council member all 4 years
- Has been the head of party/event Committees all years of high school
References
References available upon request.
Timeline
Snow Cone Maker/Cashier/Cashier/Barista
Aloha Shave Ice and coffee shop
2023.05 - 2024.08
Restaurant Hostess
Halls Pizza Kitchen
2021.04 - 2023.05
High School Diploma -
Classen High School Of Advanced Studies
BBA - Nonprofit Management
Trevecca Nazarene University
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