Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annabelle Reyna

Lancaster,CA

Summary

Experienced Cashier, Server, and Tea Master with a proven track record of delivering exceptional customer service and ensuring smooth operations in fast-paced environments. Skilled in processing transactions, providing personalized recommendations, and maintaining a warm and inviting atmosphere for guests. Proficient in handling food safely, resolving guest complaints efficiently, and multitasking effectively to meet customer needs. A reliable team player with experience in supervising employees, managing cash registers, and taking on leadership responsibilities as a key holder and shift leader.

Overview

5
5
years of professional experience

Work History

Cashier, Server, Tea Master

The Modern Tea Room
03.2022 - 05.2025
  • Carried out all transactions on cash register
  • Knowledgeably recommended menu items based on customer needs and preferences, including upselling complimentary dishes and drinks
  • Created a welcoming and positive environment to make guests feel at home
  • Worked with speed and precision to prepare drinks with focused attention to customers needs
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Learned duties for various positions and provided backup at key times.

Cashier, Line Cook, Table Busser

California Fish Grill
09.2021 - 03.2022
  • Operated cash register with efficiency
  • Assisted customers in person and via telephone with needs and responded to questions
  • Resolved guest complaints promptly and professionally
  • Worked as line cook serving fresh, hot food in a timely manner
  • Prepared items according to written or verbal orders, working on several different orders simultaneously
  • Set up and prepared supplies and workstations during opening and closing to maximize productivity.

Cashier, Keyholder, Shiftleader

Baskin Robbins
09.2020 - 09.2021
  • Greeted customers and provided friendly customer service
  • Operated cash register and counted end of day deposits
  • Earned management trust by serving as key holder, responsibly opening and closing the store
  • Supervised other employees during shifts worked and ensured all shift tasks were completed
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Education

High school Diploma -

Littlerock High School
Littlerock, CA
06.2020

Skills

  • Customer Service
  • Problem-solving
  • Cash Handling
  • Attention to detail
  • Patience and empathy
  • Team Leadership

Timeline

Cashier, Server, Tea Master

The Modern Tea Room
03.2022 - 05.2025

Cashier, Line Cook, Table Busser

California Fish Grill
09.2021 - 03.2022

Cashier, Keyholder, Shiftleader

Baskin Robbins
09.2020 - 09.2021

High school Diploma -

Littlerock High School

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