Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Annabelle Tong

Annabelle Tong

Hacienda Heights

Summary

Serves as a donut decorator at Krispy Kreme and was recognized for exceptional customer service and innovative designs. Skilled in training new staff and maintaining high sanitation standards. I consistently enhanced customer satisfaction and improved decorating efficiency. I can adapt and build strong relationships, which contributes to a thriving team environment. I can work collaboratively with coworkers and effectively tackle new challenges.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Donut Decorator

Krispy Kreme
10.2023 - Current
  • Participated in staff meetings and training sessions to continuously improve personal decorating skills and overall store performance
  • Received recognition from both customers and management for consistently delivering outstanding donut decorations that meet expectations
  • Handled customer concerns or complaints with professionalism, addressing issues promptly and providing appropriate solutions that resulted in high levels of customer satisfaction
  • Adhered to strict quality control guidelines, ensuring uniformity of donuts while upholding company standards for taste and appearance
  • Being able to step in and handle customers when staff is shorthanded
  • Improved efficiency of the decorating process through effective time management and multitasking capabilities
  • Trained and mentored new hires in donut decoration best practices, fostering a culture of continuous learning within the store
  • Trained new staff on food preparation and safety procedures
  • Monitored food temperature, discarding items not stored correctly
  • Stocked and rotated food items according to expiration dates
  • Followed food safety practices and sanitation guidelines

Education

Middle School -

Fairview International School
Kuala Lumpur, MY
05-2019

Glen A. Wilson High School
Hacienda Heights
05-2023

Currently Studying - Psychology

Mt. San Antonio College
05-2026

Skills

  • Building strong customer relationships
  • Keeping a fun and engaging workspace with people around
  • Being able to upsell
  • Able to adapt to new challenges effectively
  • Working collaboratively with coworkers
  • Creative designing
  • Training new staff
  • Hand-eye coordination
  • Sanitation practices

Certification

  • Food Handler's License - issued: 10/11/2023; expires: 10/10/2026

Interests

  • Adventure Travel
  • Food Tourism
  • Historical Exploration
  • Enjoy creating and following travel blogs and vlogs
  • Documenting and sharing travel experiences
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Participating in cultural exchange programs and homestays

Timeline

Donut Decorator

Krispy Kreme
10.2023 - Current

Middle School -

Fairview International School

Glen A. Wilson High School

Currently Studying - Psychology

Mt. San Antonio College