Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annabelle Whiting

Spencer,IA

Summary

Dynamic customer service professional with experience at Walmart, excelling in customer satisfaction and loyalty. Proven ability to handle high-pressure situations with patience and composure, while effectively managing transactions. Recognized for training new employees and promoting a positive work environment, ensuring operational efficiency and exceptional service delivery.

Overview

8
8
years of professional experience

Work History

Customer Service Cashier

Walmart
06.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at the end of each shift.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

Food Service Worker

A&W
05.2019 - 06.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.

Babysitter

Local Parents
05.2017 - 05.2019
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Education

Spirit Lake High School
Spirit Lake, IA
05-2023

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Time management
  • Multitasking and organization
  • Positive and professional

Timeline

Customer Service Cashier

Walmart
06.2023 - Current

Food Service Worker

A&W
05.2019 - 06.2023

Babysitter

Local Parents
05.2017 - 05.2019

Spirit Lake High School

Similar Profiles

CREATE PROFILE