Annabelle Brazee
Wyoming
Summary
Dedicated Human Resources Student with 5+ years experience in customer service and people focused work. Proven ability to handle high-volume, fast-paced environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Michigan Association of REALTORS
08.2025 - Current
- Foster a welcoming and friendly environment both over the phone and in-person, ensuring a positive first impression for all members and visitors.
- Deliver exceptional customer service by responding promptly and professionally to inquiries, and efficiently resolving issues.
- Manage and process over 65 days of member due transactions with accuracy and attention to detail.
- Collaborate with team members to securely distribute confidential documents and work-related information, maintaining strict confidentiality protocols.
- Support the coordination and setup of company events and meetings, ensuring seamless execution and attention to logistical needs.
Compensation & Benefits Intern
National Heritage Academies
05.2025 - 08.2025
- Facilitate benefits and compensation questions from 7,500+ employees across 109 schools.
- Collaborate with 113 managers to update 232 job descriptions.
- Maintain critical documentation for approval of 100+ life event elections.
- Complete and return 15 court orders to the court, ensuring accuracy and timely submission.
- Engage in a fast-paced work environment that requires knowledge in different philosophies, policies, and laws.
Service Advocate
Target
07.2022 - 05.2025
- Ensure customer satisfaction with returns and purchases by creating a friendly and efficient environment.
- Manage cash office and register funds.
- Guide employees through training in cash office, closing registers, returns, check lanes, and drive-up services.
Brand Associate
Old Navy
12.2020 - 03.2022
- Provide assistance to customers while they shop at the register, and in the fitting rooms.
- Conduct daily sanitation procedures to promote safety and cleanliness for customers.
- Promote our rewards program and credit card sales.
Education
Bachelors - Human Resources & Labor Relations, Business
Michigan State University
05.2026
Associates - Business
Grand Rapids Community College
05.2024
Skills
- Communication (written & verbal)
- Microsoft Office
- Team collaboration
- Google Workspace
- Problem-solving
- Employee support
- Attention to detail
- Data entry accuracy
Timeline
Front Desk Receptionist
Michigan Association of REALTORS
08.2025 - Current
Compensation & Benefits Intern
National Heritage Academies
05.2025 - 08.2025
Service Advocate
Target
07.2022 - 05.2025
Brand Associate
Old Navy
12.2020 - 03.2022
Associates - Business
Grand Rapids Community College
Bachelors - Human Resources & Labor Relations, Business
Michigan State University
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