Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Anna "Cerji" Colvin

Summary

Dynamic archery coach and experienced Receiving Clerk, skilled in inventory management and customer service. Proven ability to instruct archers of diverse skill levels while ensuring safety and proper technique. Committed to fostering a positive learning environment for archers, enhancing athletes' performance through tailored coaching strategies. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Class B driver position. Ready to help team achieve company goals.

Overview

28
28
years of professional experience

Work History

Owner/Head Coach

Ocean State Archery
07.2023 - Current
  • www.oceanstatearchery.com
  • USA Archery Level IV coach instructing archers of varying skill levels, ages 7 and up in use of National Training System (NTS) shot process.
  • Instruct new archers on proper shooting form, safety protocols, line commands, and range etiquette.
  • Intermediate and advanced archers practice more in-depth details of NTS form and shooting sequence, use of USA Archery scoring matrix, USA Archery and World Archery competition regulations for indoor and outdoor competition.
  • Secured Levels I, II, and III certifications completing the prerequisite for Level IV training.
  • Conducting private and semi-private archery lessons, as well as general archery sessions.
  • Coaching archery at Providence Country Day middle school.


Receiving Clerk

Lowe's Home Improvement
12.2022 - 06.2025
  • Process freight and incoming merchandise including confirming receipt of merchandise, verifying shipments, moving stock, and following procedures for damaged merchandise.
  • Schedule shipments, update appointment schedule, file and organize receiving paperwork, and verify requisitions, bills of lading, shipping locations, and seals.
  • Ensured accuracy in inventory receipts for correct on-hand quantities.
  • Conducted investigations and implemented corrections for inconsistencies.
  • Also responsible for providing excellent customer service by assisting customers with locating, selecting, and loading of merchandise.
  • Provided on-demand support for RTM Clerk and Delivery Coordinator.
  • Maintained active licensing for operating essential power equipment.

Receiving Clerk

Lowe's Home Improvement
05.2020 - 12.2022
  • Processed freight and incoming merchandise by confirming receipts and verifying shipments.
  • Scheduled shipments, updated appointment schedule, filed and organized receiving paperwork.
  • Ensured accurate inventory receipt.
  • Corrected discrepancies in records.
  • Delivered outstanding customer service via effective assistance with locating merchandise.
  • Offered assistance to the RTM Clerk and Delivery Coordinator when necessary.
  • Ensure compliance with licensing requirements for necessary equipment operation.

Coach

Sattva Center for Archery Training
04.2019 - 12.2022
  • Instructed archers using USA Archery NTS (National Training System) steps of form and shot process.
  • Instructed archers aged seven years and older across diverse skill levels.
  • Received retail items and updated on-hand inventory, packaged and shipped customer online orders, maintained organization of storage areas, assisted in scheduling, running, and judging tournaments.
  • Assisted with equipment repairs like fletching arrows, replacing lost arrow points, replacing worn bow strings.
  • USA Archery judge certification completed 2018.

Return to Manufacturer (RTM) Clerk

Lowe's Home Improvement
11.2012 - 05.2020
  • Maintained consistent quality and safety of merchandise to meet Lowe's standards.
  • Processed returns, appropriately disposed of items, contacted vendors for replacement or credit, or returned merchandise to sales floor.
  • Responsible for generating reports on product conditions, ordering parts as needed for assembly or repair, checking refunded products for issues.
  • Maintained RTM files and updated out for repair database for appliances and outdoor power equipment.
  • Liaison for customer issues with in-home repairs.
  • Managed procedures for identifying and discarding hazardous substances.
  • Supported Receiving Clerk and Delivery Coordinator when needed.
  • Maintained structured workflow through effective organization.
  • Maintained valid licenses to operate necessary power equipment.

Receiver/Stocker

Lowe's Home Improvement
02.2010 - 11.2012
  • Responsible for safe, accurate and efficient receiving and stocking of in-bound freight.
  • Responded effectively to common queries from employees and customers.
  • Operated store equipment in assigned areas including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, paint mixing computer, forklifts, pallet jacks, electric lifts.
  • Satisfactorily completed all Lowe's training requirements including Hazardous Material training, heavy equipment certification.
  • Greeted and acknowledged all customers in a friendly, professional manner.
  • Handled diverse assignments as needed.
  • Exhibited strong time management and organizational skills.

Owner/Founder

Everyone Needs a Cerji
10.2008 - 11.2010
  • Developed business and marketing plan, and researched possible competitors.
  • Managed tasks including billing, scheduling, time management, and record-keeping.
  • Personal concierge responsibilities focused on managing clients' household errands and organizational needs.
  • Demonstrated reliability, confidentiality, and effective communication.

Claims Representative

Pilgrim Insurance Company
04.2002 - 02.2003
  • Conducted investigation and exposure analysis of first party injuries in single-vehicle and multiple-vehicle auto accidents.
  • Investigated first-party injuries in losses occurring in Massachusetts, New Jersey and New York.
  • Utilized knowledge of Massachusetts auto policy, New Jersey auto policy limits, New York auto policy limits, and Massachusetts General Laws required.
  • Demonstrated proficiency in use of analytical, verbal, and written communication skills.

Administrative Assistant, Development and Tenant Coordination Departments

S.R. Weiner & Associates
09.2001 - 04.2002
  • Assisted Development staff by issuing environmental reports, and distributing building and permit information to outside building partners
  • Supported Tenant Coordination department to update specific tenant build-out plans and update leasing dates and records
  • Developed filing and tracking system to label, store and organize building and tenant plans
  • Liaison for sharing information between Development and Tenant Coordination departments
  • Exhibited strong attention to detail.

Administrative Assistant, Accounting Department

S.R. Weiner & Associates
02.2000 - 09.2001
  • Distribute confidential monthly, quarterly and annual corporate financial statements to property accountants and senior partners, maintain database of tenant sales histories for percentage rent and common area maintenance costs, coordinate annual department filing and storage of workpapers
  • Outside the department, manage costs and purchasing of company-wide office supplies, order and maintain stock of company-wide stationery and business cards, support busy front desk and answer phones, as needed
  • Exceptional time management and organizational skills

Claims Service Representative, Personal Injury Unit

Plymouth Rock Assurance Corporation
10.1999 - 02.2000
  • Responsible for investigation and exposure analysis of first party injury claims occurring in single-vehicle and multiple-vehicle auto accidents, and settlement of total loss claims.
  • Included investigation of first party injuries due to motorcycle accidents.
  • Specific knowledge of Massachusetts auto policy Personal Injury Protection and Medical Payments coverages required.
  • Applied knowledge of Massachusetts General Laws
  • Developed strong skills in addressing customer needs effectively.
  • Processed and tracked claims using an advanced computerized system.

Claims Service Representative, Property Damage Unit

Plymouth Rock Assurance Corporation
04.1997 - 10.1999
  • Responsible for the investigation, evaluation and disposition of first-party and third-party auto property damage claims with no injuries.
  • Required excellent oral and written communication skills, strong organizational and problem-solving skills, ability to multi-task, and proficiency with personal computers.

Education

Class B Commercial Driver's License -

International CDL
Johnston, RI
05-2025

Level IV-NTS Coach Certification -

USA Archery
12.2020

Diploma - Professional Pastry Program

Cambridge School of Culinary Arts
Cambridge, MA
01.2007

Bachelor of Arts - American Studies

Mount Holyoke College
South Hadley, MA
05.1996

Skills

  • Genesis
  • Sterling
  • Red Vest
  • Windows
  • Word
  • Excel
  • Microsoft Project
  • Powerpoint
  • Outlook
  • Internet
  • Claims Handling System (CHS)

Volunteer Experience

  • Circle Camps for Grieving Children, Donor, 2006-Present
  • Circle Camps for Grieving Children, Archery Instructor, 2009-Present
  • Experience Camps, CalEx for Girls, Archery Instructor, 2015-2021
  • The Garden Center for Grieving Children & Teens, Volunteer, 2009-2017
  • Habitat for Humanity, Volunteer, 2009-2015

Timeline

Owner/Head Coach

Ocean State Archery
07.2023 - Current

Receiving Clerk

Lowe's Home Improvement
12.2022 - 06.2025

Receiving Clerk

Lowe's Home Improvement
05.2020 - 12.2022

Coach

Sattva Center for Archery Training
04.2019 - 12.2022

Return to Manufacturer (RTM) Clerk

Lowe's Home Improvement
11.2012 - 05.2020

Receiver/Stocker

Lowe's Home Improvement
02.2010 - 11.2012

Owner/Founder

Everyone Needs a Cerji
10.2008 - 11.2010

Claims Representative

Pilgrim Insurance Company
04.2002 - 02.2003

Administrative Assistant, Development and Tenant Coordination Departments

S.R. Weiner & Associates
09.2001 - 04.2002

Administrative Assistant, Accounting Department

S.R. Weiner & Associates
02.2000 - 09.2001

Claims Service Representative, Personal Injury Unit

Plymouth Rock Assurance Corporation
10.1999 - 02.2000

Claims Service Representative, Property Damage Unit

Plymouth Rock Assurance Corporation
04.1997 - 10.1999

Diploma - Professional Pastry Program

Cambridge School of Culinary Arts

Bachelor of Arts - American Studies

Mount Holyoke College

Class B Commercial Driver's License -

International CDL

Level IV-NTS Coach Certification -

USA Archery

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