Summary
Overview
Work History
Education
Skills
Languages
Timeline
Accomplishments
Generic

Anna Cristina Merlos

Houston,Texas

Summary

Professional Bilingual Hotel General Manager with extensive experience in hospitality management, prepared to lead hotel operations with focus on excellence and efficiency. Skilled in team leadership, customer service, and strategic planning, ensuring seamless operations and high guest satisfaction. Known for adaptability, strong communication, and fostering collaborative work environment. Consistently achieves results through effective problem-solving and innovative approaches. Developed leadership and operational management skills in fast-paced hospitality environment. Demonstrates expertise in customer service excellence and financial oversight, ensuring seamless operations and high guest satisfaction. Seeking to transition into new field, leveraging strong organizational and interpersonal abilities.

Overview

1
1
year of professional experience

Work History

Hotel General Manager

Days Inn & Suites Hobby Airport by Wyndham
06.2024 - Current

Education

Food Manager Certification - Issue November 17th 2024-November 17th 2029

Texas Department of State Health Services
Houston Health Department

Skills

  • Attention to detail
  • Operational Skills
  • Strong Interpersonal Skills
  • Ability to Multitask
  • Great Communication skills
  • Conflict- management skills
  • Financial management skills
  • Leadership skills
  • Confident decision maker
  • Reliable & Trustworthy
  • Lead by Example
  • Strategic Thinking

Languages

Spanish
Native or Bilingual

Timeline

Hotel General Manager

Days Inn & Suites Hobby Airport by Wyndham
06.2024 - Current

Food Manager Certification - Issue November 17th 2024-November 17th 2029

Texas Department of State Health Services

Accomplishments

Attended:

  • The Wyndham Global Conference from May 19th-21 2025- At Caesar Forum, Las Vegas Nevada


Awarded:

  • The President's Award- Days Inn & Suites by Wyndham- Houston Hobby Airport, Houston Texas 2024


Promoted:

  • From Front Desk to Management-September 2024