Anna Esquivel
Venus
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Buisness Administrator
BigBurr Cooling & Heating LLC
03.2020 - Current
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Targeted new customers to grow geographic reach and increase revenue.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
Patient Access Specialist
Baylor Scott & White Emergency Hospital
07.2016 - Current
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Performed patient pre-admission, admission, transfer and discharge activities.
- Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
- Providing excellent customer service by promptly answering patient inquiries.
Medical Assistant
Dr. Donna Duran
07.2012 - 04.2015
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Waxahachie Womens Health
01.2008 - 04.2011
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified patient insurance coverage and collected required co-payments.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
High School Diploma -
Mansfield High School
Mansfield, TXRemington College
Fort Worth, TXSkills
- Operations oversight
- Documentation and reporting
- Bookkeeping
- Expense reporting
- Mail handling
- Business administration
- Scheduling
- Organization and Time Management
Languages
Spanish
Native or Bilingual
Timeline
Buisness Administrator
BigBurr Cooling & Heating LLC
03.2020 - Current
Patient Access Specialist
Baylor Scott & White Emergency Hospital
07.2016 - Current
Medical Assistant
Dr. Donna Duran
07.2012 - 04.2015
Medical Assistant
Waxahachie Womens Health
01.2008 - 04.2011
High School Diploma -
Mansfield High School
Remington College
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