Annah Salter
Midland City,AL
Summary
To utilize both clinical knowledge and leadership capabilities and serve as an effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success and foster relationships among patients, staff, and providers for optimal outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Care Manager
Centene Corporation
01.2023 - Current
- Performed care management duties to assess, plan and coordinate all aspects of medical and supporting services across the continuum of care for patients
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Developed and implemented individualized care plans and coordinated necessary services
- Coordinated services between patient and Primary Care Physician (PCP), specialists, medical providers, and non-medical staff as necessary
- Monitored referrals made to community based organizations, medical care and other services to support the members' overall care management plan
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Provided medication reconciliation and post discharge outreach including documented details of discharge transition plans.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Communicated with healthcare providers to facilitate continuity of care and maintain high-quality and efficient patient care.
Nurse Manager
Lakeview Center Inc
11.2014 - 12.2022
- Managed medical staff of care coordination unit, specializing in services for children and families in state dependency, child welfare, behavioral health, substance abuse and community health
- Defined. developed and implemented policies, procedures, and quality improvement initiatives
- Analyzed and identified risk areas to determine compliance with applicable laws and regulations.
- Performed regular compliance reviews and audits, identifying non-compliance issues
- Provided utilization review and management of resources and data from HEDIS and other contractual measures to meet organizational. state, and federal guidelines
- Established and monitored compliance procedures to provide consistent implementation across departments keeping up to date on compliance trends
- Fostered improvement in staff development, personnel training, and standards of care.
- Participated in multidisciplinary team meetings for assessment of current and ongoing medical conditions, and concerns
- Coordinated and implemented in service education training focusing on ongoing clinical and health related education regarding managed care plans, and state health standards
- Conducted initial hire interviews, continued training, and ongoing evaluation of staff performance
- Worked directly with regional, community and state providers to promote relationships and enhance treatment strategies
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Regional and statewide travel as needed fore evaluation, meetings, compliance reviews, etc.
Charge Nurse- Children Unit
Lakeview Center
11.2021 - 11.2022
- Aid physicians and staff in coordinating patient care in locked, supervised unit
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
- Respond, document and/or refer patient consultations as needed
- Monitor, record and reports patient's condition and reaction to drugs and treatment to the provider
- Prepare and administer medications and treatments as prescribed
- Obtain vital signs and patient assessment.
- Educate patient/family regarding medication, nutritional maintenance of health and wellness
- Educate patients/family how to manage illness or injury to promote compliance and health promotion
- Supervised and managed daily scheduling, tasking, and administration.
Registered Nurse- Med Surg
Santa Rosa Medical Center
10.2016 - 01.2018
- Complete initial nursing admission assessment, admission paperwork and discharge paperwork as required
- Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
- Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
- Evaluated patient histories, complaints, and current symptoms. Update patient chart and health information as needed
- Collected blood, tissue, and other laboratory specimens and prepared for lab tes
- Monitored lab values, vital signs and patient overall status
- Prepared and administered medications and treatments as prescribed
- Monitored, record and report patient's condition and reaction to medication and treatment prescribed
- Managed patients undergoing and recovering from various therapies and procedures.
- Respond, document and/or refer patient consultations
- Educate patient, family and caregivers about diagnostic procedures, medications, nutritional maintenance of health and wellness
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management.
- Performed routine wound care and dressing changes on schedule.
Nurse Auditor- Contract
Lakeview Center Inc./GEO Group
08.2015 - 09.2016
- Conducted onsite provider and healthcare service review
- Provided oversight and audit of medical records and clinical documentation by healthcare staff per state and federal guidelines
- Worked directly with providers to identify accuracy and validity of claims following state and governmental standards
- Documented findings based on evaluation of medical record and compliance for medical coding, and clinical treatment
- Utilized electronic medical record systems to retrieve and process patient data.
- Followed up with medical staff regarding missing information in patient records.
- Verified accuracy of patient information in medical records.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Processed and tracked requests for medical records from external organizations.
- Researched and resolved medical record discrepancies.
- Generated and maintained statistical data related to medical records.
- Provided thorough documentation regarding explanation of findings
- Input data into computer programs and filing systems.
Charge Nurse; Adult Unit
Lakeview Center Inc/ Staffing Solutions
06.2014 - 08.2016
- Provided supervision of staff and patients at inpatient acute psychiatric and substance abuse unit
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Supervised and managed daily scheduling, tasking, and administration
- Triaged patient; completed initial admission assessment, discharge and transition of care plan as needed
- Prepare and administer medications and treatments as prescribed
- Monitor, record and reports patient's condition and reaction to drugs and treatment to the providers/treatment team
- Respond, document and/or refer patient consultations.
Triage LPN Acute Stabilization Unit
Lakeview Center Inc
06.2011 - 06.2014
- Triage patient and process admission paperwork
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Administer prescribed medications and treatments in accordance with the nursing standards
- Monitor, record and reports patient's condition and reaction to drugs and treatment to the providers/treatment team
- Respond, document and/or refer patient consultations and clinical documentation
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Vital signs and patient monitoring
- Assist with patient ADL's.
CNA
Consulate Health Care/Long Term Health Facility
04.2008 - 05.2011
- Assist with patient ADL's
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provide Comfort care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Transported patients between rooms and appointments or testing locations.
Education
Bachelor of Science in Nursing -
University of West Florida
Pensacola, FL12.2022
Associates Degree in Nursing -
Pensacola State College
Pensacola, FL06.2014
Licensed Practical Nursing -
Pensacola State College
Pensacola, FL05.2011
Associates Degree in General Education -
Pensacola State College
Pensacola, FL05.2010
Skills
- Staff Leadership, coaching and mentoring
- Patient Education and Advocacy
- Verbal, written and interpersonal communication
- Attention to detail and service knowledge
- Multitasking and strong ability to work under pressure
- Computer, Software and Programming efficiency
- Ability to work in fast-paced environment
- Clinical Supervision
- Crisis Intervention
- Flexibility
- Critical thinking
- Utilization Management
Certification
- Compact RN License Alabama, 1-192989
- New York RN License 874938
- California RN License 95346694
- American Heart Association BLS certified, Current
- CPI-Crisis Prevention Intervention Certified
Timeline
Care Manager
Centene Corporation
01.2023 - Current
Charge Nurse- Children Unit
Lakeview Center
11.2021 - 11.2022
Registered Nurse- Med Surg
Santa Rosa Medical Center
10.2016 - 01.2018
Nurse Auditor- Contract
Lakeview Center Inc./GEO Group
08.2015 - 09.2016
Nurse Manager
Lakeview Center Inc
11.2014 - 12.2022
Charge Nurse; Adult Unit
Lakeview Center Inc/ Staffing Solutions
06.2014 - 08.2016
Triage LPN Acute Stabilization Unit
Lakeview Center Inc
06.2011 - 06.2014
CNA
Consulate Health Care/Long Term Health Facility
04.2008 - 05.2011
Bachelor of Science in Nursing -
University of West Florida
Associates Degree in Nursing -
Pensacola State College
Licensed Practical Nursing -
Pensacola State College
Associates Degree in General Education -
Pensacola State College