Anna Jade Riveron
Hialeah,FL
Summary
Dynamic and detail-oriented professional with a strong background in office administration at Homeland Patrol Corp. Proven expertise in customer service and document preparation, ensuring confidentiality and efficiency. Recognized for exceptional communication skills and the ability to thrive in fast-paced environments, consistently enhancing team productivity and client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Secretary Receptionist / Administration
Homeland Patrol Corp.
02.2024 - 02.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Cashier Assistant
Burlington
04.2023 - 10.2023
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Education
English
MDC College
Miami, FLCoding And Billing
More Tech Institute
Miami, FL02.2023
Bachelor - Pre-University
Lazaro Peña
Cuba 01.2022
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
- File management
- Document preparation
- Schedule management
Certification
Medical Billing & Coding Specialist (MBC1)
License
-Security Officer
Timeline
Secretary Receptionist / Administration
Homeland Patrol Corp.
02.2024 - 02.2025
Cashier Assistant
Burlington
04.2023 - 10.2023
English
MDC College
Coding And Billing
More Tech Institute
Bachelor - Pre-University
Lazaro Peña
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