Anna Julia Savin
Saint Paul,MN
Summary
Results-driven professional with expertise in customer service, sales, and multitasking. Consistently provides superior service and meets customer needs with professionalism and a friendly approach. Recognized for strong work ethic, adaptability, and excellent interpersonal skills.
Overview
15
15
years of professional experience
Work History
Receptionist
Dreadlocks for Dingoes
Saint Paul, MN
02.2024 - Current
- Scheduled and coordinated customer appointments.
- Ensured accurate completion of all necessary forms prior to submission for processing.
- Updated and recorded customer information to maintain accounts.
- Demonstrated expertise in both Petlinx and Amber software.
- Upsold pet food and supplies to maximize sales potential.
- Performed daily side tasks to ensure shop cleanliness.
Cashier
Green+Grain
Saint Paul, MN
06.2023 - 01.2024
- Handled payment processing for credit cards, gift cards, and coupons.
- Increased sales by upselling products to customers.
- Sustained daily restocking of snacks and beverages.
- Completed daily recovery tasks to keep areas clean and neat.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
Front End Supervisor/Grocery Shopper
Lunds & Byerlys
Saint Paul, MN
02.2022 - 01.2023
- Provided excellent customer service by assisting customers with their needs or inquiries.
- Processed returns and exchanges according to company policies.
- Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Completed pickup and shopping orders for customers within local area.
Shift Manager
Starbucks
Saint Paul, MN
06.2021 - 11.2021
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Positioned skilled staff in key areas throughout shift to optimize productivity.
- Maintained inventory levels by monitoring stockroom items and placing orders.
- Trained new employees on company policies, procedures, and job responsibilities.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Managed daily cash intake by counting out registers and tabulating profits.
Waitress/Expo.
Bulldog Restaurant
Saint Paul, MN
08.2014 - 08.2019
- Assisted customers in selecting food, addressing inquiries and customizing orders.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Provided support to wait staff during high customer traffic by assisting with table setup and drink orders.
- Organized food orders and ensured accuracy of items served to customers.
- Organized take-out orders efficiently according to customer requests.
- Managed product replenishment to ensure consistent availability.
Closing Manager
Freshii
Saint Paul, MN
09.2017 - 03.2019
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Assisted with kitchen preparation during peak times as needed.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Assisted in unloading delivery trucks containing food supplies.
- Played a pivotal role in achieving increased store sales by implementing successful promotional strategies.
Receptionist
Tan Works
Saint Paul, MN
02.2013 - 06.2013
- Generated a loyal client base by delivering exceptional customer service.
- Proactively boosted sales of memberships and products.
- Maintained accurate and current client membership records.
- Performed fax, copy, and scan duties.
- Restocked linen and laundry.
- Supported in the replenishing of products and organizing inventory
- Maintained consistent compliance with pre-assigned opening and closing procedures
Archaeologist's Assistant
Tel Kedesh Archaeology
Tel Kedesh, Israel
05.2009 - 08.2009
- Excavated various artifacts including bones, coins, and pottery with meticulous attention to detail
- Cleaned and organized findings.
- Converted research findings into concise reports.
Education
AAS in Medical Setting Aesthetics -
Saint Paul College
01.2017
Skills
- Service-oriented mindset
- Personable
- Detailed
- Organized
- Proactive and resourceful in problem solving
- Works well in fast paced environment
- Tech-Savvy
- Team player
Timeline
Receptionist
Dreadlocks for Dingoes
02.2024 - Current
Cashier
Green+Grain
06.2023 - 01.2024
Front End Supervisor/Grocery Shopper
Lunds & Byerlys
02.2022 - 01.2023
Shift Manager
Starbucks
06.2021 - 11.2021
Closing Manager
Freshii
09.2017 - 03.2019
Waitress/Expo.
Bulldog Restaurant
08.2014 - 08.2019
Receptionist
Tan Works
02.2013 - 06.2013
Archaeologist's Assistant
Tel Kedesh Archaeology
05.2009 - 08.2009
AAS in Medical Setting Aesthetics -
Saint Paul College
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