Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annaka Flatt

Arlington

Summary

Professional leasing specialist with solid expertise in property management, tenant relations, and lease administration. Known for strong team collaboration, adaptability, and achieving results. Skilled in contract negotiation, customer service, and problem-solving. Reliable and capable of adjusting to changing needs while maintaining high standards.

Overview

3
3
years of professional experience

Work History

Operations Manager

Palm Beach Tan
01.2022 - Current
  • Led cross-functional teams in implementing quality control measures, improving service delivery standards.
  • Developed and maintained standard operating procedures to ensure compliance with industry regulations.
  • Conducted regular performance evaluations to identify training needs and promote team development.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Leasing Manager

ASMC
02.2024 - 06.2025
  • Managed lease agreements and tenant relationships to ensure satisfaction and retention.
  • Coordinated property showings, providing prospective tenants with detailed information on available units.
  • Conducted market analysis to set competitive rental rates and maximize occupancy levels.
  • Assisted in the development of marketing strategies to attract potential tenants through various channels.

Assistant Manager

ASMC
02.2023 - 01.2024
  • Executed routine tasks while adapting to changing priorities and workflows.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Handled all legal paperwork from move ins to evictions.

Leasing /Assistant Manager

ASMC
09.2022 - 02.2023
  • Assisted in coordinating property tours for prospective tenants, enhancing customer engagement and satisfaction.
  • Managed tenant inquiries through effective communication, ensuring timely resolution of concerns.
  • Supported lease administration tasks by preparing documents and maintaining accurate tenant records.
  • Collaborated with the leasing team to develop marketing materials that showcased available properties effectively.
  • Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.

Leasing and Marketing Manager

ASMC
05.2022 - 09.2022
  • Assisted in developing marketing strategies to enhance property visibility and attract prospective tenants.
  • Coordinated property showings and maintained positive relationships with potential renters.
  • Supported lease administration processes, ensuring compliance with company policies and local regulations.
  • Utilized digital marketing tools to promote available units across various online platforms.
  • Collaborated with maintenance teams to ensure properties were move-in ready for new residents.

Education

Meridian High School
Meridian

Skills

  • Problem-solving
  • Customer service
  • Employee relations and conflict resolution
  • Client relations

Timeline

Leasing Manager

ASMC
02.2024 - 06.2025

Assistant Manager

ASMC
02.2023 - 01.2024

Leasing /Assistant Manager

ASMC
09.2022 - 02.2023

Leasing and Marketing Manager

ASMC
05.2022 - 09.2022

Operations Manager

Palm Beach Tan
01.2022 - Current

Meridian High School

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