Anna Karoliny Alves Vieira
Newark ,NJ
Summary
Proven team player with a track record of enhancing guest experiences at Bell E Evan’s Factory, adept at customer interaction and cash handling expertise. Excelled in a fast-paced environment, demonstrating strong teamwork and a commitment to excellence. Cultivated lasting relationships with VIP guests, ensuring their needs were met with professionalism and efficiency.
Overview
4
4
years of professional experience
Work History
Project Manager Trainee
DR Expedition
Jersey City, NJ
08.2024 - Current
- Tracked project performance to analyze successful completion of short- and long-term goals.
- Maintained well-organized documentation for easy access and reference during projects'' life cycles.
- Monitored project progress, identified risks and took corrective action as needed.
- Gathered detailed requirements from clients to better understand their needs and expectations for each project.
- Supported project managers in managing schedules and milestones.
- Worked with senior project managers to assist with day-to-day functions.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Prepared and filed documents and collected data to track performance and efficiency.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Restaurant Team Member
Manager Assistant
Kearny
10.2022 - 08.2024
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Used proper techniques to prepare food and ingredients.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Cultivated warm relationships with regular customers.
- Operated register to process payments and collect cash payment for order totals.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Bell E Evan’s
Factory
Fredericksburg, PA
01.2021 - 10.2022
- Delivered exceptional service to VIP guests, ensuring their unique needs were met while maintaining a professional demeanor.
- Facilitated the smooth flow of guest arrivals and departures by effectively coordinating with other departments such as housekeeping and maintenance.
- Collaborated with front desk staff to ensure seamless guest experiences from arrival to departure.
Education
English -
English
Orlando, FL07.2023
Bachelor Of Architecture -
IFMG
Brazil 12.2019
Skills
- Customer interaction
- Cleaning and sanitizing
- Strong teamwork
- Taking Orders
- Order Taking
- Cash handling expertise
- Guest experiences
- Email and phone orders
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
English
Professional Working
Timeline
Project Manager Trainee
DR Expedition
08.2024 - Current
Restaurant Team Member
Manager Assistant
10.2022 - 08.2024
Bell E Evan’s
Factory
01.2021 - 10.2022
English -
English
Bachelor Of Architecture -
IFMG