Anna Kay Cunningham
Administrative Assistant
Brooklyn,NY
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Also, a detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
15
15
years of professional experience
Work History
Administrative Assistant / Office Manager
Carisma Large Format Printing Ltd.
10.2013 - Current
- Light typing and filing of papers
- Meet and Greet with customers
- Using quick books – create new item, make invoices for customers, receive payments against invoices, make purchase orders, enter and pay bills, create estimates for customers, bank reconciliation, run reports, receive items purchased and enter bill against inventory
- Answered customer's inquiries or concerns pertaining to their order and giving out quotes for jobs
- Inform customer of the progress of their jobs through follows up calls or emails
- Scheduling appointment for customers
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Make payment to vendors
- Ordered materials & office supplies
- Issue payroll check to employees.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed filing system, entered data and completed other clerical tasks.
- Completed payroll for employees and maintained detailed records of procedures.
- Maintained and processed invoices, deposits, and money logs.
- Identified accounting errors when cross-referencing documents and database information.
- Matched purchase orders with invoices and recorded necessary information.
- Inspected account books and recorded transactions.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Entered figures using 10-key calculator to compute data quickly.
- Sorted documents and maintained organized filing process.
- Scanned documents and saved in database to keep records of essential organizational information.
- Developed and maintained databases to store customer information.
- Created spreadsheets for more efficient recordkeeping.
Housekeeping
Six Flags Great Escape Lodge & Indoor Waterpark
06.2011 - 09.2011
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Adhered to professional house cleaning checklist.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Changed bed linens and collected soiled linens for cleaning.
Housekeeping
Seashell Motel
06.2010 - 08.2010
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Adhered to professional house cleaning checklist.
- Restocked room supplies such as facial tissues for personal touch with every job.
Cashier
Stop and Shop Supermarket
05.2010 - 08.2010
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Tallied cash drawer at beginning and end of each work shift.
- Used POS system to enter orders, process payments and issue receipts.
Housekeeping
Bear Lake Lodging
07.2009 - 09.2009
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Adhered to professional house cleaning checklist.
- Restocked room supplies such as facial tissues for personal touch with every job.
Hotel Front Desk Receptionist
Bear Lake Lodging
06.2008 - 09.2008
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
Education
Certification in Basic Bookkeeping - Accounting
The Technical Institute of America
New York, NY02.2020
Certification in Basic Quickbooks - Accounting
The Technical Institute of America
New York, NY11.2016
Associate Degree - Early Childhood Education
St. Joseph's Teachers' College
Jamaica, WIAssociate of Science - Hospitality and Tourism Management
Brown's Town Community College
Jamaica, WIHigh School Diploma -
York Castle High School
Jamaica, WISkills
- Microsoft Office
- Critical Thinking
- Customer Service
- Sorting and Labeling
- Bookkeeping
- Travel Planning
- Phone Call Answering
- Filing
- Employee Timesheet Processing
Languages
English
Native or Bilingual
Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Administrative Assistant / Office Manager
Carisma Large Format Printing Ltd.
10.2013 - Current
Housekeeping
Six Flags Great Escape Lodge & Indoor Waterpark
06.2011 - 09.2011
Housekeeping
Seashell Motel
06.2010 - 08.2010
Cashier
Stop and Shop Supermarket
05.2010 - 08.2010
Housekeeping
Bear Lake Lodging
07.2009 - 09.2009
Hotel Front Desk Receptionist
Bear Lake Lodging
06.2008 - 09.2008
Certification in Basic Bookkeeping - Accounting
The Technical Institute of America
Certification in Basic Quickbooks - Accounting
The Technical Institute of America
Associate Degree - Early Childhood Education
St. Joseph's Teachers' College
Associate of Science - Hospitality and Tourism Management
Brown's Town Community College
High School Diploma -
York Castle High School
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