Anna Kay Smith
4 Oak Aly, Guyton,,GA
Summary
Experienced in handling a diverse range of police records, reports, and materials including bookings, warrants, citations, criminal and noncriminal reports. Proficient in utilizing various software applications such as Microsoft Suite, data entry, data cleaning, Outlook, Tiburon, Navision, Phoenix, GEARS, and evidence.com/axon. Skilled in entering and retrieving data using computers and databases, as well as conducting research to gather information for reports and forms. Capable of preparing correspondence, reports, forms, receipts, brochures, and specialized documents using computer templates. Maintains organized office files according to established filing systems and fulfills customer orders promptly through web-based platforms. Also responsible for inventory management, cashiering tasks, and ensuring excellent quality of products while supervising line staff.
Overview
3
3
years of professional experience
Work History
Professional OTR Truck Driver
Transco Lines Inc
Russellville, AR
12.2023 - Current
- Demonstrated exceptional customer service skills when interacting with clients during pickups and deliveries.
- Loaded and unloaded cargo efficiently, minimizing delivery times and preventing load damage.
- Developed strong relationships with clients through punctual deliveries and professional interactions.
- Obtained necessary permits for transporting oversized loads, avoiding legal complications or fines.
- Solved logistical challenges quickly by adjusting schedules or rerouting shipments as needed based on unforeseen circumstances.
- Communicated proactively with team members to manage workloads while minimizing driver fatigue risks.
- Handled sensitive or hazardous materials cautiously according to guidelines, protecting both public safety and the environment from potential harm.
- Maintained accurate logs of miles driven, hours worked, and fuel expenses, ensuring regulatory compliance.
- Utilized GPS systems effectively to plan optimal routes, reducing travel time and distance traveled.
- Navigated challenging weather conditions to deliver loads safely and within deadline constraints.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Open Records Technician
Savannah Police Department
Savannah, GA
09.2022 - 08.2023
- Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
- Received and categorized incoming Type and Type information requests to begin document processing sequence.
- Contacted document requestors and obtained additional information required to process document requests.`
- Maintained Type department document tracking database to follow documents' migration through processing sequence.
- Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
- Invoiced government, private sector and Type clients for completed information requests.
- Logged Freedom of Information Act (FOIA) requests and verified eligibility of documents for release to requestors.
- Documented work hours dedicated to research and processing of Type document requests.
- Distributed completed document packages to clients using United States Postal Service, Type or Type package delivery service.
- Forwarded documents requiring legal review to Type department to obtain instructions for subsequent document resolution.
- Generated targeted correspondence to accompany transmission of outgoing document packages.
- Collaborated with project teams to ensure proper documentation and record-keeping throughout the lifecycle of major initiatives.
- Enhanced efficiency in records retrieval by designing and maintaining a comprehensive filing system.
- Improved records accuracy by implementing a thorough quality control process for document scanning and indexing.
- Ensured compliance with industry regulations by conducting regular audits of record storage and disposal practices.
- Assisted in the development of company-wide records retention policies, ensuring consistency across departments.
- Provided exceptional customer service when assisting staff in locating necessary documentation or addressing inquiries about record-keeping procedures.
- Customized database search tools, enabling users to locate specific information more quickly and accurately within the system.
- Streamlined the records management process, leading to faster response times for information requests.
- Contributed to cost savings by identifying opportunities for digitizing paper-based processes, reducing physical storage needs.
- Collaborated with IT staff to implement secure electronic records management systems, safeguarding sensitive data.
- Facilitated interdepartmental collaboration through timely sharing of vital documents and information resources.
- Implemented safeguards against unauthorized access to sensitive files, preserving the integrity of proprietary data.
- Maintained an organized workplace environment by regularly updating inventory listings and purging outdated materials.
- Supported internal investigations by promptly locating and providing relevant documents upon request.
- Kept abreast of changes in industry regulations regarding privacy legislation and updated company policies accordingly.
- Reduced potential legal risks by properly managing confidential information according to regulatory requirements.
- Conducted comprehensive evaluations of existing records systems to identify gaps in compliance or areas for improvement.
- Trained new employees on records management best practices, fostering a culture of accountability and accuracy.
- Assisted with typing, data entry, and answering incoming calls as required.
- Provided excellent customer care by responding to inquiries and requests for information.
- Maintained accuracy of records by verifying accuracy of data in records.
- Generated reports from database systems to track records.
- Provided training to new records clerks to improve knowledge and skills.
Law enforcement Records Specialist ll
Chatham County Sheriff's Office
Savannah, GA
10.2021 - 09.2022
- Types, records, and files a wide variety of police records, reports, and materials including bookings, warrants, and citations, criminal and noncriminal reports
- Compiles statistical reports
- Prepares, approves, and releases records requests
- Monitors training needs and makes recommendations
- Use computers, databases, word processing, and spreadsheet applications to enter, modify, and retrieve data
- Acts as liaison with the court and other offices requiring the transmission of documents and the coordination of criminal filings and court appearances; maintains records and tracks such actions
- Researches and assembles information from a variety of sources for the preparation of periodic and special reports or the completion of forms; uses spreadsheets and makes arithmetic and statistical calculations
- Prepares correspondence, reports, forms, receipts, brochures and specialized documents from drafts, notes, brief instructions, corrected copy, or prior materials using a computer with form templates
- Establishes and maintains office files, following an established filing system; compiles information from such files; purges files as required
- Operates standard office equipment, including job related computer hardware and software applications for data entry, facsimile equipment, and multi-line telephones, may operate a two way radio or other department specific equipment
- Attends meeting as needed
- Perform related duties and responsibilities as required.
Education
Criminal Justice-Forensics BSc - Criminalistics And Criminal Science
American InterContinental University
09.2022
High School Diploma -
Knox College (Clarendon)
01.2006
Skills
- Active listening
- Communication
- Computer skills
- Customer service
- Interpersonal skills
- Leadership
- Management skills
- Problem-solving
Affiliations
Member of the ACJS- Alpha Phi Sigma Chapter
Timeline
Professional OTR Truck Driver
Transco Lines Inc
12.2023 - Current
Open Records Technician
Savannah Police Department
09.2022 - 08.2023
Law enforcement Records Specialist ll
Chatham County Sheriff's Office
10.2021 - 09.2022
Criminal Justice-Forensics BSc - Criminalistics And Criminal Science
American InterContinental University
High School Diploma -
Knox College (Clarendon)