Annalee Boerner
PLEASANT GROVE,UT
Summary
Proven leader at American Red Cross Blood Services, adept in strategic planning and team development. Excelled in enhancing operational efficiency and employee morale, fostering a culture of high-quality standards and compliance. Skilled in conflict management and decision-making, significantly improving process implementations and operational practices.
Overview
27
27
years of professional experience
Work History
District Manager - Blood Collections
American Red Cross Blood Services
02.1998 - Current
- Manages several locations in two separate districts enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful process implementations, coordinating logistics, staffing, training, and regulatory requirements to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
QC Lab Supervisor
American Red Cross Blood Services
07.2014 - 10.2018
- Maintained a safe and efficient laboratory environment by enforcing strict adherence to safety protocols and guidelines.
- Enhanced the accuracy of test results through meticulous quality control measures.
- Assisted in budget management by monitoring expenses and identifying cost-saving opportunities within the lab operations.
- Led a team of laboratory technicians, ensuring high-quality performance and professional development.
Operations Supervisor
American Red Cross Blood Services
06.2005 - 07.2014
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Mobile Collection Staff
American Red Cross Blood Services
02.1998 - 06.2005
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Business
Western Governors University
Salt Lake City, UT02.2018
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Team Development
- Decision-Making
- Conflict Management
- Attention to Detail
- Operations Management
- Staff Management
- Staff Supervision
- Time Management
- Operating Procedures and Policies
- Analytical problem solver
Timeline
QC Lab Supervisor
American Red Cross Blood Services
07.2014 - 10.2018
Operations Supervisor
American Red Cross Blood Services
06.2005 - 07.2014
District Manager - Blood Collections
American Red Cross Blood Services
02.1998 - Current
Mobile Collection Staff
American Red Cross Blood Services
02.1998 - 06.2005
Bachelor of Science - Business
Western Governors University