Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Annalee Rosekopf

Hudsonville,MI

Summary

With nine years of experience interacting with and providing people with knowledgeable and efficient service, across several vastly different industries, I excel in environments that look different every day, keeping my focus fresh and engaged. Within my responsibilities in previous roles, I have enjoyed taking on additional tasks (that which were appropriate within my compensation) that benefit my team and environment.

Overview

9
9
years of professional experience

Work History

Lead Designer

Woodlander Workshop
01.2022 - Current
  • Communicating with clients in CRM software, over the phone, and Gmail, to compile variables and ideas they want included for their product, to which I design a file for in design software.

Server

Red Lobster
08.2024 - Current
  • Provided a professional, and red carpet experience for our guests, assisting in their decisions with extensive knowledge, and desire to provide a fine dining experience.

Starbucks Barista

Starbucks
07.2021 - 09.2023
  • Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards, primarily running and multitasking an efficient, accurate, and enthusiastic drive through.

Applebee's Manager

Applebee's
10.2016 - 01.2020
  • As my first job, I began as a host and cross trained every position over time, filling any role on any day there was a scheduling gap. I then earned my place as a shift manager, ensuring smooth operations in each area of the restaurant, and ensuring customer complaints were heard and professionally addressed. As well as participating in interviews, writing a new interview guide as was approved by corporate, and updating the information board monthly for the team.

Education

High school diploma - undefined

Hudsonville High School
Hudsonville, MI
09.2020

Skills

  • Communication
  • Multitasking
  • Management
  • Deescalation
  • Teamwork
  • Customer service

Additional Information

During my high school education, prior to an opportunity in a family business, I was ecstatic to follow my mother’s footsteps and pursue a career in child education. The provided courses (Child Development and Education) allowed me to study and work in daycare centers and elementary schools as a teachers aid, planning the crafts and activities that were associated with the teacher’s curriculum. Although I did not receive further education in this field, in my personal time I have enjoyed staying up to date on the latest in child psychology, understanding where reactions come from, and how best to respond, in a way that young minds can understand. I take great pride in my patience, empathy, and understanding of young children, as well as appreciate their energy, creativity, curiosity and perception of the world.

Timeline

Server

Red Lobster
08.2024 - Current

Lead Designer

Woodlander Workshop
01.2022 - Current

Starbucks Barista

Starbucks
07.2021 - 09.2023

Applebee's Manager

Applebee's
10.2016 - 01.2020

High school diploma - undefined

Hudsonville High School