Annalia St John
Anniston,AL
Summary
Talented administrative professional knowledgeable about methods for managing inbound and outbound shipments. Fully versed in computerized tracking and shipment logging. Dependable in following up on issues. Hardworking and punctual professional works in fast-paced, physically demanding jobs while standing and moving for long hours. Physically fit and diligent with a strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. A hardworking employee with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience. Soon to be graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
5
5
years of professional experience
Work History
Receiving Team Lead
Buc-ee’s
01.2023 - Current
- Assumed leadership role to promote departmental stability while managing a team of five individuals responsible for loading and unloading shipments.
- Took charge of inventory preparations and successfully resolved conflicts among team members.
- Created reports detailing daily shipments and inventory levels.
- Developed strategies to reduce costs associated with receiving operations.
- Adhered strictly to company policies related to safety, security, and quality control.
- Maintained accurate records of receipts in the computer system.
- Identified discrepancies between product counts or descriptions on invoices and shipping documents versus actual items received.
- Coordinated with vendors, suppliers, and carriers to resolve shipment issues.
- Identified areas where additional training is needed for staff members.
- Collaborated with warehouse personnel to ensure timely delivery of products to customers.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Manager
Pop the Top Soda Shop
04.2019 - 09.2022
- Enhanced communication as a vital skill
- Developed strong rapport with both customers and team members
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Scheduled interviews for potential candidates and conducted reference checks before hiring.
- Ensured compliance with all applicable laws, regulations, and industry standards.
- Coached, mentored, and trained team members to improve their job performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Analyzed market trends and competitor activity to inform business strategy.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
Marketing/General Business -
Jacksonville State University
Jacksonville, AL08.2024
Skills
- Communication
- Leadership
- Management
- Advertising
- Inventory Management
- Records Management
- Attention to Detail
- Relationship Building
- Receiving procedures
- Inventory Software
- Income statements
- Balance sheets
- B2B purchasing
- Effective Communication
- Microsoft Office Suite
- Project Support
- Content Creation
- Data Collection
- Market research, forecasting, and analysis
- Presentation Development
Telephonenumber
205-753-0815
References
- Frankie Anselmo, Former Manager, 2743 Smith Sims Rd, Trussville, AL, 35173, (205) 478-2134
- Eboney Lewis, High School Teacher, 917 Clairmont Dr, Weaver, AL, 36277, (256) 683-0506
- Cyndi Curry, Elementary School Teacher, 1500 Airport Rd, Oxford, AL, 36203, (256) 371-0171
Volunteer Experience
- Worked as children’s minister and was appointed at 16.
- Volunteered with Big Brother and Big Sister for 4 years.
- Was a representative of Weaver High School.
- Appointed as a Manager.
Timeline
Receiving Team Lead
Buc-ee’s
01.2023 - Current
Manager
Pop the Top Soda Shop
04.2019 - 09.2022
Marketing/General Business -
Jacksonville State University