Annaliecia Merchant
Columbia ,LA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Results-oriented Assistant Store Manager offering 11 years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive to thrive in customer-focused, fast-paced environment.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Dollar General Store
Columbia , LA
08.2011 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Education
None - Accounting And Business Management
Southern University At Shreveport
Shreveport, LA08.2010
GED - Business Office Administration And Technology
Shreveport Job Corps Center
Shreveport, LA08.2008
Skills
- Retail Operations
- Time Management
- Hiring and Training
- Store Opening and Closing
- Work Planning and Prioritization
Timeline
Assistant Store Manager
Dollar General Store
08.2011 - Current
None - Accounting And Business Management
Southern University At Shreveport
GED - Business Office Administration And Technology
Shreveport Job Corps Center
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